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Hotel Riu Vallarta
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The price you found is 18% lower than this hotel's average rate of US$155/night.

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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$163/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (5,756)
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2,031
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Reviewed 20 September 2017

The hotel is fantastic, the staff are excellent and the entertainment team are great, especially Ricardo who managed to try and keep us all fit!
Our bedroom was overlooking the neighboring carpark but to be honest the view of the sea and the mountains is still in sight.
The bedrooms were cleaned daily and spotless.
You have a choice of 4 restaurants which all bar one are excellent, The George wasn't that good and took us 40 mins to get bread rolls but didn't ruin the holiday. There is also a sports bar open 24/7 that serves food and drink all in with your all inclusive.
A few pointers.
1. Do take loads of insect cream you will get bitten regularly but DO NOT BUY from Thomson reps, they rip you off and charge you $10 for bracelets which only cost 80p back home.
2. DO NOT BUY your trips from Thomson, again they are higher than suntours which gave us our trips for $25 cheaper than them.
3. It rained every night with storms, not a problem as everything under cover, however, the hotel is very large and some areas can become dangerous if not moped up.

Room Tip: You do pay more for a better scenery, but it is not really worth it as you do spend little time in your room
  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
6  Thank Lorraine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

This was our first time staying in a RIU hotel and our first time on the Pacific Coast of Mexico. Originally we were booked to go to Cuba, but the trip was cancelled due to hurricane Irma. Aside from a 7 hour delay at the Toronto airport, which was due to our plane being involved in humanitarian efforts to pick up stranded vacationers from the hurricane affected islands; (a very good reason;) everything else went smoothly. We were impressed with the professionalism and good service of this hotel's staff who work very hard. This is a very efficiently run Hotel. The food was both plentiful and excellent; I simply cannot see anyone thinking the food is repetitive; there's just too many options! We had a partial sea view room with a king bed and were impressed by the cleanliness, the view, and the comfort. Room was cleaned well by the housekeeper and we were surprised by the mini bar in the room, (which we didn't use) as we're not big drinkers; we had never seen this before! The fridge was always stocked well with soda, beer, and plentiful water. We cannot say enough about the staff and the level of professional service of this hotel. We will stay at Riu Vallarta again for sure! Being it was our first time on the Pacific side; I can honestly say that we enjoyed it more than on the Gulf side. We liked the authentic feel of the nearby small town of Bucerias where we had a fantastic seafood dinner right on the beach with your toes in the sand; a a place called "Fat Boy." Great value for what you get, large prawns, 2 lobster tails, large scallops with a delicious house appetizer. We also took a cab to Puerto Vallarta where again it is more of an authentic Mexico feel than if you were to go to Playa del Carmen. The only thing was the constant getting hit on to buy things, but it is their livelihood and they are not aggressive; we have no issues with this. Sayulita is a charming fishing village as well. Everything was more than we expected and we would highly recommend the Hotel; we had a great time for sure!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
11  Thank caribsun11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

This all inclusive hotel is top notch from the food, service, entertainment and unbelievable views you can not beat the price of this resort.
Very friendly staff and super clean accommodations.

We will be back for sure.....

Stayed: September 2017, travelled as a couple
8  Thank j0hnburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Firstly, if you are reading this wondering weather or not to splash the cash, book it. You will not be disappointed.

The hotel itself it situated about 25 minutes from the airport and on the beach.

From the moment we arrived to the moment we left everything ran like clockwork. Check in was simple and easy and all the relevant staff were on hand to welcome us. We were even greeted with complimentary drinks after short transfer.

The hotel itself was always kept clean and tidy. Yes some decor is looking a little tired but nothing to complain about.

Being an open door hotel, there is no main door just a large opening which was a little strange but always felt secure.

The room was great, spacious and best of all we had a sea view on the 8th floor. There was a free mini bar and otics which had vodka etc in. I was surprised that the minibar was free and contained bottles of water, pepsi, 7up and beer, topped up as and when you require. Awesome!

It was physically impossible to go hungry in this hotel. Fresh food is always on hand, cooked daily and mostly infront of you. There was a stupid amount of selection. Meats, salads, fish, pizzas, fajitas etc etc. Ice cream on tap too. We were just spoilt for choice. We NEVER in the 14 nights had a bad meal.

The beach and pool areas were also kept tidy and clean. There are a few big lizards in the grounds too which was nice to see.

Local taxis always to hand as and when needed if you wish to venture out and about or to an excursions point. All fixed prices too so you dont get ripped off.

We were lucky enough to see a mother turtle laying her eggs on the beach one evening which topped the holiday off aswel as swimming with dolphins at the vallarta adventures center (well worth the money).

All in all we could not complain apart from it being a little "too hot".

Id book again in a heartbeat.

Stayed: September 2017, travelled as a couple
16  Thank Liam88white
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

ok good points. hotel room cleaned daily. named brand alcohol at all bars but had to ask or cheap crap served. food was ok but mostly luke warm or cold.

now the bad points. cleaning staff have sticky fingers as a few times small things were going missing from our room. staff at main desk mainly the management not at all helpful with inquiries.

the hotel its self, first impressions it looks clean and tidy, don't be fooled. when it rains, the rain drips down from the ceiling through the lighting and fans in the roof and whilst i was there part of the roof in both the main hallway by the stairs collapsed and in the amphitheater where a bit of the ceiling fell on a young lad and hurt his arm.

when there is any rain the main hall and the halls on all floors are very slippery so care is needed when going to/from your room. the hotels response to fixing this is placing towels on the floor to try soaking up the water.

also take loads of mosquito repellant with you as they bite you everywhere the only two safe places i could find was either in the pool or in the sea.

Room Tip: pick another hotel ... avoid avoid avoid
  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
6  Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this reviewResponded 25 September 2017

Dear guest,

Thank you for choosing our hotel for your Honeymoon and for taking the time to share your experience with us.

We are committed to providing excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve our services. We will share your impressions with the corresponding department in order to make adjustments, if necessary.

We hope to get the chance to welcome you again at one of our RIU hotels in order to deliver the high standards of guest service and quality which are typical at our resorts.

With our best wishes we remain,

Hotel Riu Vallarta
Online Reputation Manager
RIU.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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