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Buffalo Mountain Lodge
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Reviews (1,660)
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All reviewspremier roomhot tubclaw foot tubheated floorswood burning fireplacewedding venuestainless steelopen firereal fireplacemountain lodgeshuttle servicehuge bathroomromantic getawayour honeymoonfree shuttledowntown banffking bed
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31 - 36 of 1,660 reviews
Reviewed 26 March 2018

I spent 3 nights here and thoroughly enjoyed it. The rooms are quite nice, with super comfortable beds, fireplace, heated floor in the bathroom, lots of hot water and big flat screen TV. There is also an outdoor hot tub to relax in after skiing. The people at the lodge were very friendly and helpful for recommending restaurants etc. The free shuttle into town was very convenient. I would definitely come back and highly recommend it. The value for the money was excellent.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank TorontoTraveller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caitlyn M, Guest Relations Team at Buffalo Mountain Lodge, responded to this reviewResponded 26 March 2018

Greetings,

Thank you for leaving such a kind review of your recent stay with us. We appreciate hearing your feedback and are so pleased you had an enjoyable time with us! We hope to accommodate you again soon. Thank you for choosing us!

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Reviewed 25 March 2018 via mobile

My fiance and I decided to stay here for our 5 year anniversary. We stayed in room 1209 and absolutely loved it. The room was HUGE. When we first walked in I noticed the large wood burning fireplace all set up and the stack of wood next to it. The room smelt extremely clean and has a very nice rustic cabin look to it. The bathroom was stunning! It was giant and had a beautiful claw foot bath tub, a standing shower and lovely heated tile floors. The shelves were stacked with towels, hand towels and face cloths. They use l'occitane products which I know aren't cheap. The room was fully stocked with useful things like coffee, tea, a cork screw, wine glasses, regular glasses and even a cozy throw by the fire place. They had everything you could possibly need. We were walking distance from the hot tub and we never found it to be busy. We actually met some really nice people soaking in the hot tub. The room was so nice that my fiance actually popped the question here! The beds are super clean and comfortable. It felt very private. You can definitely hear your surrounding neighbors but it was never an issue for us. As for the front desk staff... They were super helpful and welcoming and super informative. I cannot wait to come back here. Totally worth the price!

Stayed: March 2018, travelled as a couple
Thank redeedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caitlyn M, Guest Relations Team at Buffalo Mountain Lodge, responded to this reviewResponded 26 March 2018

Greetings,

WOW! Thank you for such a wonderful review, and congratulations on your enagagement! We are so happy for you both and so honored you would choose our lodge for such a special occasion. Thank you for letting us know about the amenities you enjoyed, and we hope to see you again very soon! Thank you for choosing us.

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Reviewed 24 March 2018 via mobile

Had a really nice time we eat brrakfest at the lodge the foid was good and reasonably priced. The service was a bit slow but very freindly staff.Our room had a nice view small but romantic also had a great fireplace and a nice tub. The patio had nice lounge chairs and table. If you need a fridge make sure to ask for it when you book.

Stayed: March 2018, travelled solo
Thank danicavanlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caitlyn M, Guest Relations Team at Buffalo Mountain Lodge, responded to this reviewResponded 26 March 2018

Greetings,

Thank you for letting us know about your recent stay with us. We appreciate your feedback epecially on the couple of items you felt we could have improved on. We enjoy hearing these thoughts as it allows us to fine tune our service and get better and better. We hope to see you again very soon! Thank you for choosing us.

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Reviewed 23 March 2018 via mobile

Most magical place !

Shuttle was amazing and so handy but the hotel is not 15 minutes from the town more like 30 up
Hill , you can get a bus but waiting in -18 isn’t always ideal, that said we loved the hotel and was going to stay again this year but there was no availability!
The staff where helpful and pleasant
And the room was beautiful one day will be back

Stayed: April 2017, travelled as a couple
Thank Tanith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caitlyn M, Guest Relations Team at Buffalo Mountain Lodge, responded to this reviewResponded 26 March 2018

Greetings,

Thank you for letting us know about your stay with us! We appreciate your choosing us and for letting us know how your stay went. Our lodge is 1km from Banff Avenue, so we definitely recommend waiting in the warmth of the main lodge to await the complimentary shuttle we offer. Guests do walk into town from time to time but that's a more popular option in warmer months. We are so pleased we were able to accommodate you and hope to see you again soon!

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Reviewed 22 March 2018

Loved our room here - we got a superior king with a fire place & gorgeous view of the mountains - the room was wonderful - down to the heated tile floors. Great customer service. Definitely looking forward to coming back

  • Stayed: February 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank traveller154910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caitlyn M, Guest Relations Team at Buffalo Mountain Lodge, responded to this reviewResponded 26 March 2018

Greetings,

Thank you for your review of Buffalo Mountain Lodge! We are so pleased we were able to host you for your stay in Banff and that you enjoyed the amenities we offer. The Premier rooms are definitely very special! We hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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