Our condo at the Banff Rocky Mountain Resort was very comfortable and well laid out, very comfortable mattress, good kitchen and quiet for the most part. Wish the acoustics could have been better, could hear the folks in the 2nd floor condo very well. Also wish the unit had its own washer and dryer, but having the laundry facilities near the hot tub was pretty nice.
Our biggest complaint was the service at the front desk during check in. The young man who processed our reservation did not make us feel welcome, made negative comments about Americans, and just in general seemed to have a chip on his shoulder. The young woman I spoke with on the phone prior to arriving was very pleasant, but this fellow really cast a damper on our first day in Banff.
- Official Description (provided by the hotel):
- Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. Indoor 15m swimming pool • Indoor and Outdoor hot tub • 171 well appointed rooms with configurations to suit everyone • Mountain Health and Fitness Club with full gym • Tennis and squash courts • Onsite Laundry Facilities • Free parking and wireless internet access • Complimentary shuttle to downtown Banff. ... more less
- Reservation Options:
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- Also Known As:
- Banff Rocky Mountain Hotel Banff