Our condo at the Banff Rocky Mountain Resort was very comfortable and well laid out, very comfortable mattress, good kitchen and quiet for the most part. Wish the acoustics could have been better, could hear the folks in the 2nd floor condo very well. Also wish the unit had its own washer and dryer, but having the laundry facilities near the hot tub was pretty nice.
Our biggest complaint was the service at the front desk during check in. The young man who processed our reservation did not make us feel welcome, made negative comments about Americans, and just in general seemed to have a chip on his shoulder. The young woman I spoke with on the phone prior to arriving was very pleasant, but this fellow really cast a damper on our first day in Banff.More
- Free Wifi
- Free Parking