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“Winterstart 2017”
Review of Banff Aspen Lodge

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Banff Aspen Lodge
Ranked #8 of 33 Hotels in Banff
Certificate of Excellence
Reviewed 7 November 2017

The lodge is clean well maintained with very friendly staff. The room was good and the breakfast which was included in the rental is great. It is hot with lots of choices that were very healthy items. Will stay there again when in Banff.

Room Tip: rooms are spacious with a balcony and blackout curtains. They have a hot tub and a steam--sauna sepa...
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  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jcf77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 November 2017

The room was nice, beds were comfy. Coffee and fridge were nice to have. Hot tubs open to midnight sky was amazing. There is a sauna but didn't get to try it as we only stayed overnight. Breakfast was included the next morning, which was tasty and well taken care of. On the heart of Banff Ave so very good location.

Room Tip: 237, looking on to the parking lot, but the front door opening to an open walkway to the hot tub was...
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank arobarpics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 14 November 2017

Thank you very much for your review, we appreciate it very much. We are glad to hear that you enjoyed your stay with us and we hope to see you again.
Thank you,
Monique Hendrickx - Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017 via mobile

My wife and I spent four nights here
Did not start well
Firstly there was no lift - judging by other reviews it has been under repair for some weeks - we had five cases and were on the third floor but they did supply a staff member to help take the cases to our room
Secondly on our first night my wife had to complain several times about the noise from the pool and from a group of around 10 teens running through the hotel walkways and up and down the stairs. This was around 9.00pm and should have been controlled better by the hotel staff

The room was large and comfy - yes the bathroom sink is outside the bathroom but that didn’t bother us at all

Our room had two large TVs, one in the lounge and one in the bedroom
There is also a nice coffee shop attached to the hotel
The complimentary breakfast was pretty basic and not particularly hot, the staff were friendly though
The laundry room is a bit of a joke, very small room with ONE washing machine and one dryer. Not nearly enough for a hotel this size
Our room had a microwave, the only one that did according to the guy who helped take our luggage to the room
There is free undercover parking, in late October there was always plenty of spaces but in the summer months, parking spots may be hard to get

All in all a good place to stay just don’t expect five star



Stayed: October 2017
Thank Trevor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 2 November 2017

Hello Trevor,
Thank you very much for your feedback. We are glad to hear that you enjoyed your room, our location and the Whitebark Cafe.
I apologize, our elevator did have to go through a rather significant repair when it broke, which was a lengthy process but it is nearly completed.
We have never received any negative feedback regarding our guest laundry room, thank you, it is something that we will be sure to discuss.
Thank you,
Monique Hendrickx - Business Development Manager

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Reviewed 23 October 2017

Extremely friendly and knowledgeable staff. Although the elevator was out of service it was an amazing stay! Anytime we met staff on the stairs they all offered assistance with whatever we were carrying. We have already booked for May again with this hotel and will continue to go there, such fantastic staff and wonderful fresh tasty breakfast! Thank you for the wonderful stay!

Room Tip: We enjoy the 3rd floor, view of Banff Avenue!!
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Stayed: October 2017, travelled as a couple
Thank josiecatfatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 2 November 2017

Thank you very much for your five star review. I will be sure to share your comments to our staff as they really do try to make the guests experience as wonderful as possible.
We look forward yo welcoming you back in May.
Thank you,
Monique Hendrickx - Business Development Manager

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Reviewed 21 October 2017

We stayed here for a week at the beginning of October and thoroughly enjoyed our stay. The desk staff are friendly and very helpful. Our room on the 3rd floor was huge, with two double beds and a balcony. The hotel is near the top of Banff Ave, near the shops and restaurants. Breakfasts are adequate.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#7 Family Hotel in Banff
#11 Romantic Hotel in Banff
Price Range: RM 518 - RM 1,620 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel

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