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All reviewsgranolahot tubeconomy roompremium roombreakfast staffbreakfast was includedbreakfast roomthe main streetshops and restaurantstwo sinksthird floorsteam roomstreet noisewould definitely stay here againunderground parkingwithin easy walking distancestayed here for nights
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Reviewed 21 February 2018

This was my third stay at BAL and as always the staff was wonderful, the room design was great for a Father/Daughter trip, location is perfect and the facility was in good order. Matt and the other staff were always saying hello and attentive to any of our needs.

Room Tip: The Banff Ave side rooms have a great view but can be a tad noisy with AM bus traffic (but the views make it worth having). We enjoyed the 2 queen beds kind of separated by the bathroom as it allowed semi split privacy for my daughter on one side and myself on the other.
Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank RickM2195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

good location close to center area. Nice rooms with enough space and well heated. Complimentary Coffee or tea. Breakfast poor: enough choices but low quality. Fortunately there is a perfect coffee shop in the basement!

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank ralfkillmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 22 February 2018

Thank you very much for your feedback. We are glad to hear that you enjoyed your room and the location of our hotel. It is a surprise to hear that you found the quality of the breakfast to be low, all of our breakfast meats do come from the local butcher, Valbella meats, our breads from the local Bakery, JK Bakery, and our baked goods and granola are made fresh in house daily. I will be sure to bring this to the attention of our breakfast room manager.
Thank you,
Monique Hendrickx - Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

Trip was cut short so only spent two quick nights here. My room was modern and comfortable with a great view from balcony, and located close to everything in town. There is an on site coffee shop bu t no restaurant or bar, those services are located very close by. Hope to go again when I can stay longer.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Service
2  Thank Warren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 22 February 2018

Hello Warren,
Thank you very much for your review, we appreciate it very much. We are very happy to hear that you enjoyed your stay with us and that the rooms were comfortable. We do hope that you stay with us again.
Thank you,
Monique Hendrickx - Business Development Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

Amenities, incl. hot tub and steam room are great. Breakfast is great. Easy walking distance to downtown. Rooms are clean, comfortable, and private balconies. Best, or one of the better value stays in Banff.

Stayed: February 2018, travelled on business
Review collected in partnership with this hotel
1  Thank Roving601470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

I had the pleasure of staying there on back to back nights, one for business and one with my family.

Over the course of 48-hours I seemed to throw a handful of challenging requests at the front desk staff and they delivered every time (thank you, Kim and Miranda (sp?)).

Nice rooms, cool central hot tubs (with outdoor fireplace), great staff, and walking distance to nightlife - even in 20 below weather.

Thank you, we will be back.

Stayed: February 2018, travelled with family
2  Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffAspen, Manager at Banff Aspen Lodge, responded to this reviewResponded 17 February 2018

Hello Dave,
Thank you very much for taking the time to write a great review. Miranda and Kim mentioned that they were very pleased to be able to assist with your stay. We are glad to hear that you enjoyed your room and the outdoor hot tubs located in our courtyard.
We look forward to welcoming you again soon.
Thank you,
Monique Hendrickx - Business Development Manager

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