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Reviews (157)
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All reviewseast villagegreat locationoffer valet parkingparking lot across the streetnational musichotel is located within walking distanceconstruction sitegarden innstampede parkhot breakfast buffetfull kitchenexcellent hotelflames gamevalet servicelonger staymin walkevery staff member
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Reviewed 26 April 2018

Picked this hotel because of its location and well known brand.
Unfortunately they put us in the wrong room to start, the proper room had dirty dishes just outside the door. Their ‘premium view’ was nothing special and when we asked about parking the only suggestion given was their $38/day valet parking (hint: the Bell Music Center is a half block away and parked on the weekend overnight for $5!!).
When we brought all this up to the check out staff there was no offer for a discount or any kind of compensation. Just a shrug and thanks for letting us know.
We won’t be back here. To many good hotels around downtown Calgary to pick from.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank nielc4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018

I was attending a large business conference and the Hilton Homewood is conveniently located a short 10 minute walk away from the BMO Centre. The suite itself was well laid out and decorated nicely. It has a full kitchen, desk, sitting area, king size bed, dressing area and separate shower and toilet area. I found the accommodations and overall service to be excellent and would recommend this hotel.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Albertan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

It seems like the staff there does not know what they are doing. I will never stay in this hotel again. Very bad customer service. The breakfast food is really bad. The food trays are not replenished until the trays are empty. The hotel is new though and close to downtown.

Stayed: September 2017, travelled as a couple
Thank CBV0301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

I like staying here when I’m working downtown. It’s centrally located, clean and relatively new. Rooms are large. Bed is very comfortable. Staff is wonderful. Easy access to restaurants and businesses.

Stayed: April 2018, travelled on business
Thank Mishka01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018

Booked on line...no prob
check in was prompt,courteous, friendly,
valet friendly,prompt and very efficient "Julien"..seems to enjoy taking care of his guests.
our room ..quiet,spacious,accommodations as we requested.
A little remotely located downtown with construction site visible....made for a bit of difficulty to locate and for mauvering vehicle for parking....though for a fee per day parking is handled by valet.
Continental breakfast has a little of everything you'd like to start your day with...I feel this hotel chain is striving to keep their paying guests happy,in everyway,and there are always areas where this can be improved on...........
would definitely recommend.

Room Tip: Remember...no free parking... $38 on week days, $25 on weekends
Stayed: April 2018, travelled as a couple
Thank barbara p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert D, General Manager at Homewood Suites by Hilton Calgary Downtown, responded to this reviewResponded 23 May 2018

Dear barbara p,

Thank you for taking the time to post a review on Trip Advisor. Julien is a true ambassador for our property and lucky to have as part of our team! We are glad you enjoyed our spacious rooms and started your day with a great breakfast.

We look forward to welcoming you to Homewood Suites on your next visit to Calgary!

Warm Regards,

Robert.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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