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“very nice stay”
Review of The Westin Calgary

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The Westin Calgary
Ranked #26 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 14 September 2017

Have just return to Montreal after spending 4 days at the Westin Hotel. The staff were very welcoming and helpful throughout my stay. The room was large and the bed extremely comfortable. Location great, just a short walk to Prince Island.

  • Stayed: September 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank France B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea F, Executive Marketing Assistant at The Westin Calgary, responded to this reviewResponded 19 September 2017

Dear France B,

Thank you for sharing your comments on Trip Advisor.

We appreciate your comments and happy that your our team made you feel welcome throughout your stay.

Be well

Andrea Fernando
Executive Marketing Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 36 of 1,478 reviews

Reviewed 14 September 2017

Wow is all I can say! Checked in to the Westin Calgary on Friday, September 8th 2017. I had flown into Alberta to celebrate 35 years of Friendship with my best friend who now lives there and to also celebrate our birthdays that are 2 weeks apart.

Westin Calgary was our second stop on the road trip, purpose to see Garth Brooks. From the second we pulled up in front of the door we were treated like Queen's, the concierge, valet parking and porters all so friendly and polite. The front desk staff was fast, efficient and accessible. They had upgraded us to a fantastic room, without asking. Called for room service it came in a timely manner, and the food was fantastic.

Thank you Westin Calgary you made our stay memorable.

  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Barb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea F, Executive Marketing Assistant at The Westin Calgary, responded to this reviewResponded 19 September 2017

Dear Barb A,

Thank you for sharing your time with us on Trip Advisor about the service and welcome! I hope you and your bestie had a great time at the concert and in our beautiful city!

Be well

Andrea Fernando
Executive Marketing Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Great location, great hotel. Love the heavenly bed and spa products. The little lavender sleep balm was really a nice touch. Just a little attention to maintenance detail needed. Reported broken ice machine 3 days in a row, another floor reported theirs broken and no repair was done all week. Otherwise, great visit. Staff was great.

  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank ChattaElder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea F, Executive Marketing Assistant at The Westin Calgary, responded to this reviewResponded 19 September 2017

Dear ChattaElder,

Thank you for taking the time to post your comments on Trip Advisor.

I am happy to hear that you enjoyed our Heavenly Bed & Bath products and I hope you slept better with the lavender sleep balm.

I apologize for any inconvenience with the ice machines and will share your comments with our Director of Engineering.

Be well

Andrea Fernando
Executive Marketing Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Really enjoy stay in Calgary Westin. Beddings and towers are great. Shampoo, conditioner, etc. are fully provided. Excellent services from bell/luggage guys, room steward and front desk people, especially Max.

Room Tip: Become a SPG member and ask for room upgrade.
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  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank sam818sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea F, Executive Marketing Assistant at The Westin Calgary, responded to this reviewResponded 19 September 2017

Dear leejf328,

Thank you for sharing your positive comments about our amenities, service and team! We look forward to welcoming you back!

Be well

Andrea Fernando
Executive Marketing Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

Stayed at this hotel at the end of our tour. Both Max and Ricardo went out of their way to help us. Max recommended a three hour bus tour of the city which was great. He made sure there was room on the bus for 6 of us before we paid. Ricardo helped us with our check-in for the flight spending 20+ minutes on hold before speaking with a representative from Westjet, unfortunately with no results. Both Max and Ricardo were extremely patient, caring and helpful. Hotel is walking distance to all of downtown.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank parrots2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea F, Executive Marketing Assistant at The Westin Calgary, responded to this reviewResponded 19 September 2017

Dear parrots,

Thank you for sharing your comments about Max and Ricardo! I am delighted to hear that they were so helpful and made your stay memorable. I hope you had a great tour and that we will be a stop for you again on your next tour.

Be well

Andrea Fernando
Executive Marketing Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Calgary

Address: 320 4 Ave SW, Calgary, Alberta T2P 2S6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Calgary
#20 Business Hotel in Calgary
#22 Romantic Hotel in Calgary
#25 Family Hotel in Calgary
Price Range: RM399 - RM1,826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
Official Description (provided by the hotel):
Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more   less 
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin

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