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Delta Hotels Calgary Airport In-Terminal
Ranked #38 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 10 September 2017

We arrived after a long flight from England. The hotel was easy to find , reception friendly .our room over looked the pool was large with two king beds . Bathroom was small but manageable. Bed very comfy . Agree about up dating . Other wise good . The restaurant was another matter, we were shown to our table by Ivy our waitress, we ordered English tea which was good . We tried to order breakfast I wanted eggs & bacon we realise we are in a different country but Ivy was quite rude on how I wanted the egg done . My wife had the fruit platter with yogurt when the food came the bacon was over cooked almost inedible. The fruit platter was melon only which was so hard she couldn't eat it . Over hearing a couple at the next table Ivy was again being rude about the melon . Not a very good breakfast experience.

Room Tip: Over the pool was good
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vfwoody30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta C, Guest Relations Manager at Delta Hotels Calgary Airport In-Terminal, responded to this reviewResponded 12 September 2017

Vfwoody30,

Thank you for taking the time to submit our review. I was glad to see you enjoyed your room and our Front Desk staff, however I was disappointed to see that you had a less than satisfactory dining experience. I have shared your feedback with our Restaurant team in an effort to ensure this was an isolated incident.

We hope to see you again soon!

Sincerely,
Lindsay

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24 - 28 of 1,065 reviews

Reviewed 5 September 2017

Beautiful, clean and comfortable. Our room was all that and more. It is literally right across the street from the airport, but we never heard any airport noises at all! Our farewell buffet dinner for our Gate 1 Canadian Rockies tour was excellent The chef even came to our table and told each of us with food special needs just what foods were better for us. She even brought me a plate of gluten free pasta and told me which sauces and salad dressings were gluten free and also which dessert was gluten free. Excellent service. Since we had to leave before the complimentary breakfast, they gave us a carry out bag breakfast from the front desk. It was very tasty. I really do wish we could have stayed another night.

Room Tip: Our room overlooked the pool that is in the lobby. Good view and very quiet.
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Dorothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamW03, Manager at Delta Hotels Calgary Airport In-Terminal, responded to this reviewResponded 8 September 2017

Dear Dorothy,

Thank you for taking the time to provide us with feedback regarding your stay at the Delta Hotels Calgary Airport In-Terminal. I am delighted that you enjoyed your stay and found the rooms clean as well as comfortable. Our location at the YYC International Airport is not only convenient but the rooms are also quiet. It was also nice to hear that our Chef was able to accommodate your special needs for your final dinner. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Calgary.

Sincerely,
Pam

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Reviewed 2 September 2017 via mobile

Stayed one night. I chose for the airport location which was very convenient.
Bed was comfy and room well appointed.
I found the signage from the airport inadequate and vague - I could have been jet lagged though?!
Restaurant was pretty bad - I had dinner and breakfast - both were 2 star In my opinion. They should employ a chef.

Stayed: September 2017, travelled on business
Thank LDBA76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamW03, Manager at Delta Hotels Calgary Airport In-Terminal, responded to this reviewResponded 8 September 2017

Dear LDBA76,

Thank you for taking the time to provide us with feedback on you stay with us.

While I am glad to hear you enjoyed your stay and found our location convenient, I was sorry to learn that your meals in the restaurant were disappointing. Your comments have been shared with our Food and Beverage Manager as well as our Executive Chef as this not our standards. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Pam W.

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Reviewed 29 August 2017

We had an overnite layover here.I booked this Hotel online from Chicago.When we arrived at Airport we got mixed up since we were pretty tired from the Flight and thought we booked at the Marriot because Deltas Website actually says Marriot.com...So we arrive at the Marriot which is just before Delta in Airport Terminal.Walked thru the Glass front doors and it looked like a real Swanky Modern Hotel.We thought wow, this is cool.Then we realized our mistake and headed down to the Delta Hotel.It looked quite tired and Dated everywhere.Painted things doesn't hide the Dents..lol. The King size bedroom was ok, quite a smallroom and for $220 a nite, we expected a nicer Room.Being an SPG member,I'm a bit dissapointed in it.
A very tired and dated hotel, however clean.

We went to the Lounge for a Drink after we unloaded our bags and it also was very tired and dated . We wouldn't stay here again for the price.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank like2travelplaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamW03, Manager at Delta Hotels Calgary Airport In-Terminal, responded to this reviewResponded 30 August 2017

Dear Like2travelplaces,

Thank you for taking the time to provide feedback on your recent stay at the Delta Hotels Calgary Airport In-Terminal Hotel.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for any inconvenience caused to you during your stay. I wanted to inform you as well, that we are in discussions currently regarding upgrades and renovation for this property, and we as a Hotel look forward to those plans in the future.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,
Pam

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Reviewed 28 August 2017 via mobile

The best part of this hotel is the location especially for a 6am flight. The lobby and pool area seemed to be kept up but the room not so much. For the price property should be better. The back of dresser coming off, little fridge was frosted, the tub was dingy, the toilet pressure very low, the bed uncomfortable sunk in middle.

Not a good experience.

Stayed: August 2017
Thank cmonmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PamW03, Manager at Delta Hotels Calgary Airport In-Terminal, responded to this reviewResponded 30 August 2017

Dear Cmonmom,

Thank you for taking the time to share your feedback on your recent stay.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I am sorry that we did not meet your expectations during your stay with us, please accept my apologies for this. I have shared your comments with our Director of Operations to ensure this was an isolated issues and they are corrected moving forward. I wanted to inform you as well, that there are discussions taking place currently regarding upgrades and renovation for this property, and we as a Hotel look forward to those plans in the future.

We hope to have an opportunity to better your experience with us whenever your travels bring you back to Calgary.

Sincerely,
Pam

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Additional Information about Delta Hotels Calgary Airport In-Terminal

Address: 2001 Airport Rd NE | Alberta, Calgary, Alberta T2E 6Z8, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Calgary
#25 Romantic Hotel in Calgary
#36 Business Hotel in Calgary
Price Range: RM567 - RM861 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Delta Hotels Calgary Airport In-Terminal 3*
Number of rooms: 296
Official Description (provided by the hotel):
Conveniently connected by indoor walkway to the Calgary International Airport, Delta Hotels by Marriott Calgary Airport In-Terminal in Calgary, Alberta, Canada offer a stress free beginning to a vacation as well as an excellent meeting location for your conference or social event. Our Calgary airport hotel's amenities include a variety of meeting facilities and beautifully appointed award-winning restaurants and lounge. The direct access to the Deerfoot expressway and Highway 2 allows for quick transportation to the businesses within the north, south or west end of the city, and a short 15 minute drive to Downtown Calgary. ... more   less 
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Also Known As:
Delta Calgary Airport Hotel Calgary
Calgary Delta
Delta Hotel Calgary Airport

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