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“Always nice to return too.”

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Fairmont Hotel Macdonald
Ranked #13 of 91 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
Reviewed 19 November 2017

It is always a treat to return to the Hotel Macdonald, one of the best hotel's in Canada, The experience from check in to check out is always first class provided by a great staff. The rooms are a nice size, great beds and always laid out great. It was great to visit during the summer months and sit outside on the patio area to enjoy the views of the river valley.

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoslynBlack, Public Relations Manager at Fairmont Hotel Macdonald, responded to this reviewResponded 6 December 2017

Thank you for coming back and being loyal to our hotel when you travel to Edmonton. We appreciate you taking the time to share your feedback and look forward to welcoming you back on your next trip.

Best regards,
Joslyn Black
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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46 - 50 of 1,132 reviews

Reviewed 18 November 2017

Great Hotel. Very classy and comfortable. The room was very clean and quiet. The bar in the lobby is a classic and one of the best hotel bar in Canada. The check-in and check out was very quick and the personnel was attentive.

Stayed: November 2017, travelled on business
Review collected in partnership with fairmont.com
Thank 552stephanec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoslynBlack, Public Relations Manager at Fairmont Hotel Macdonald, responded to this reviewResponded 6 December 2017

Thank you for taking the time to share your feedback with us. We agree we wouldn't rather be anywhere for a cocktail than in the Confederation Lounge. We hope to welcome you back soon for your next business trip to Edmonton.

Best regards,
Joslyn Black
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

We enjoyed the roomy quarters we booked at this grand hotel. History and luxury come together here. It was great that the standard "Fairmont Room" came with two bathrobes and modern technology (you can charge/play your iPhone with the clock radio). As expected, we had ceramic mugs and real glasses, including wine glasses. Note - the mini fridge is completed stocked with minibar items, available for a fee - there's no room in the fridge for your own items. The pool and hot tub were great. The good-sized pool was warmer than one finds at other hotels. Sadly, we missed the opportunity to have a drink in the fabulous Confederation lounge with its fireplace, but there wasn't a seat to be had. Other than the dining room and lounge, there's no other place to spend your money in this hotel, other than parking, room service, or minibar. So despite our first set of room keys didn't work and we had to return to the front desk to get them replaced, we remain undeterred, and we'll be back! We love supporting the grand castles and heritage properties of Alberta.

Room Tip: The even numbered rooms face the street (noise was very minor), the odd numbered rooms face the gorg...
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank BenLar137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoslynBlack, Public Relations Manager at Fairmont Hotel Macdonald, responded to this reviewResponded 17 November 2017

Thank you for taking the time to share your experience with us. We are delighted that you enjoyed the rich history of the hotel. We definitely look forward to welcoming you back the next time you are in Edmonton!

Best regards,
Joslyn Black
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

I booked a room at the Fairmont hotel MacDonald in Edmonton based on a recommendation from a family member.
My room was on the 6th floor with spectacular view of the river and the city. The room was very clean, spacious, and two walk-in closet.


Staff were very friendly, specially Abbe at the front dest. I highly recommend this hotel.

Room Tip: This hotel is pet friendly, has very quite rooms and family friendly.
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  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Ayhamk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoslynBlack, Public Relations Manager at Fairmont Hotel Macdonald, responded to this reviewResponded 17 November 2017

Thank you for taking the time to share your feedback. We are delighted that not only did you stay with us based on a recommendation from a family member, but that you thoroughly enjoyed your stay. We strive to turn precious moments in to lasting memories for each one of our guests. We look forward to welcoming you back in the near future.

Best regards,
Joslyn Black
Communications Manager

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Reviewed 12 November 2017

After booking river view deluxe room back in April for conference in October I was thoroughly p’d off to get assigned to a room overlooking the road entrance and had to go back to lobby to get the room I paid for. The excuse was ....”so busy on a hockey night” but when I asked if Pittsburgh Penguins were staying at hotel the answer was “No but some teams do” whereupon I asked again why I did not get the room I paid for “back in April”. “Overlooked earlier today” according to the young fellow on duty. Took him a long time to find a room on 2nd floor. Other than that enjoyed hotel.

Stayed: November 2017, travelled on business
Review collected in partnership with fairmont.com
Thank diabetes2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoslynBlack, Public Relations Manager at Fairmont Hotel Macdonald, responded to this reviewResponded 17 November 2017

Thank you for staying with for your conference and taking the time to share you experience with us. I am disheartened to hear that the service did not quite live up to our standard of excellence, and I hope we can welcome you back in the future to restore your faith in us.

Best regards,
Joslyn Black
Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Hotel Macdonald

Address: 10065 100 St NW, Edmonton, Alberta T5J 0N6, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Edmonton
#3 Green Hotel in Edmonton
#4 Romantic Hotel in Edmonton
#7 Business Hotel in Edmonton
#8 Family Hotel in Edmonton
Price Range: RM647 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Hotel Macdonald 4*
Number of rooms: 198
Official Description (provided by the hotel):
Stately Downtown Hotel located 30 km from international airport. ... more   less 
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Also Known As:
Fairmont Hotel Edmonton
Fairmont Edmonton
Edmonton Fairmont

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