We booked two nights at this hotel. It seemed fine upon arrival, but a few hours later my husband found a bedbug on the bed, in our room which was #322. He was also bit twice by it. He informed the front desk staff by calling them, and they said they would come up in 10-15 minutes. About 25 minutes later, he called the front desk again and found out that the staff who promised to come up had left. Another staff, Patrick, said he would come up to investigate. When Patrick arrived, my husband showed him the bedbug. Patrick looked at it and then flicked it off the bed (without killing it). Patrick said there were no other rooms available and suggested we stay in the same room. He said they don't give refunds. We couldn't stay in that room and didn't get a refund. We were charged $91.56 for one night, even though we left the hotel after checking out at about 5:30 p.m., and did not use the room. Would not recommend if you don't want bedbug bites. I am very disappointed that they refused to refund, even with a bedbug in the room.
- Official Description (provided by the hotel):
- Whether you are visiting Edmonton for pleasure or business, Argyll Plaza Hotel is always the right choice for a comfortable and relaxing stay in our oversized suites of 450 sq/ft! Our rates include complimentary high speed internet access, HD cable TV with 4 complimentary movie channels, air-conditioning, microwave, fridge and coffee maker in each suite, business centre access, coin operated laundry facility, fitness centre with dry sauna and free parking. We offer free continental breakfast to our guests (complimentary gluten free options available as well). We are located in South Central Edmonton. Our hotel is conveniently located in a plaza which offers the following businesses: Argyll Ice Arena, Union Hall concert Hall (new concerts featured weekly), Convenience Store, Liquor Store, many Fast Food and sit down Restaurants plus more. Argyll Hotel is a close drive to Whyte Avenue which offers a vibrant scene including world class festivals, entertainment, live music and numerous restaurants, shops and bars. We are also minutes away from various landmarks such as University of Alberta Hospital, Stollery Children's Hospital, Downtown Edmonton and South Edmonton Common Shopping Centre. Contact us today and take advantage of any of our many special rates: Corporate, Hospital, Long-Term Stay, Military, Senior or any large party stay! Book the Argyll arena and ask for special hotel rates! ... more less
- Reservation Options:
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- Also Known As:
- Argyll Plaza Edmonton