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All reviewsfort edmonton parkpark closesrooms are nicebed was very comfortablefalkirkweddingthemefurniture
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Reviewed 12 September 2015

A reproduction of the original Selkirk which burnt down in 1962, so the plaque says, and a good job has been made of it. The 20's theme is superb, however it lacks!

No TV in rooms, why? Because there was no TV in the 20's, neither was there wifi, aircon, central heating, and probably not hot running water, lame excuse!

The restaurant is average at best, but the bar atmosphere is great, so OK overall.

  • Stayed: September 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Clive E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2015

We arrived at the hotel coming in the back road to Fort Edmonton. It felt like we were breaking in it was such a weird feeling to be there after hours.

Most of the cars in the parking lot were gone and we just scooted past everyone and drove to the hotel via a service entrance. The staff were very very friendly and very informative. We went to dinner at the hotel restaurant then decided to walk around the Fort. I asked if we could and was told "go ahead, you have the whole place to yourselves". So we did. We took full advantage of the setting sun to walk the Fort, look in all the windows, meet the horses, see the chickens, follow the train track, and generally view the Fort as though some kind of apocalypse had occurred. It was WONDERFUL. We got back to the hotel, went to the bar and had a couple of very good import beers for very cheap.

There were so few people there and it was so quiet. We had a king sized room with ensuite. No tv, no distractions. We talked and enjoyed our time together. In the morning there was a continental breakfast which I would not recommend although the coffee was European strong and very good.

I would definitely go back again. We truly enjoyed the experience. It felt like we had left the city when we indeed had not. It was a great place to get away from the hustle and bustle. No traffic sounds and no sirens. Peace and quiet.

Room Tip: Both floors seemed quiet because of the brick build.
  • Stayed: September 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2015

We booked out the park for my birthday and the management team was excellent while the event took place. However, prior to the event no one would return our calls, one person would say one thing and another person the complete opposite. we also tried to book the brunch, which they said was sold out - but it only had 20 people. Everyone at the hotel was very nice, just find everyone lazy. I do love this place, wish they had better management.

Room Tip: Great place - just be on top of them so they call you back!
  • Stayed: July 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank NiteTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2015 via mobile

I read the reviews with my kids and we had a little laugh; people were complaining about the sheets and not having TV. My kids pointed out there wasn't TV during that time period. Perhaps, management has replaced the sheets since the previous reviews but no complaints from us.

The service has been really good. Everyone is friendly, accommodating and efficient. The rooms are clean and frankly it's nice to enjoy some much needed quiet time with my family.

Another bonus is that the park admission is free with the room. I'd definitely recommend this experience to friends and family. It's something different to do and it's affordable.

Stayed: July 2015, travelled with family
Thank Christie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2015

Chose this hotel for its historic significance in the development of the City of Edmonton. The hotel itself did not disappoint but the service level did. The reception staff were very friendly and efficent but have lapses in attending the front desk, passing along telephone messages (telephone out of order) and in knowing the restaurant hours and service provided.
On two occasions telephone calls were made to the hotel for us. The first call, nobody answered, the call went to an answering machine, The second instance the call was answered by reception but not passed onto us.
Room #302 very nice, good location, very quiet and clean. Little space in bathroom but that is part of the ambiance of a 1920's style hotel. This hotel is not to be confused with a Boutique Hotel listing, it is period style but comfortable. NOTE: There are NO Televisions in the rooms but the none period WiFi reception was good.

The restaurant - This is another story. On check-In we were advised that a continental breakfast is served starting at 7 am. Sometime around 7:30 a few boxes of cereal and similar amount of pasteries were put on the table, this after asking the restaurant server when the breakfast would be available. The usual coffee, tea completed the table. The next day nothing appeared until 8 am.
Be prepared to eat your breakfast standing up in the hotel lobby, as the restaurant was closed, hence no tables to sit at.
Did not sample an evening meal but did have a reasonable good lunch one day.
The hotel/restaurant advertises Breakfast/Lunch/Dinner. On two days of our five day stay the restaurant was closed for lunch on two days for private functions.
For the hotel and service level the pricing is too high, even though the park admission is included. When the park admission is applied to each days stay it becomes expensive, there should be a pro-rated rate based on the number of days stay. Would be more economical to purchase and annual pass, especially at a seniors rate.
Directional signage to the hotel could be clearer and more visable.
One last warning and this involves the City of Edmonton roads department. Extreme caution is required when turning left from Fox Drive onto the park access road. There is NO left turn lane and you turn left from the centre fast lane.

Room Tip: Third floor, delux rooms very quiet and very good size.
  • Stayed: June 2015, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzzette M, Public Relations Manager at Hotel Selkirk, responded to this reviewResponded 5 August 2015

Good morning Trevor,

Thanks so much for taking the time to write a very detailed review. We certainly appreciate it. We are always looking for ways to improve the service we provide to our guests.

Staying at the Hotel Selkirk is definitely a one-of-a-kind experience. Our guestrooms include admission to Canada's largest living history museum during the summer. You are taken back in time to the roaring 20s, a time of celebration.

Admission to the Park is all-inclusive and guests enjoy access to all the rides and attractions at no extra cost. We have over 83 buildings, a 1920s Midway to visit in addition to period transportation like rides on the steam train, street car and wagon. The majority of guests spend at least four hours visiting the Park and then some proceed to enjoy old-fashioned hospitality at the Selkirk right in the heart of the river valley.

Your food and hospitality-related concerns have been passed along to the respective supervisors.

If you would like to speak to us over the phone, please feel free to call us at (780) 496-7381.

Regards,

Fort Edmonton Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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