A large group of us went for my birthday. I made reservations and we had a great time up to the end when we were over charged. The mariachi band was so great, food was good, service poor but it looked like the one guy despite the large reservation made ahead of time looked like he was on his own... so poor planning. He also refused to issue bills so very bad business. We wanted separate bills but was refused, I know these people well and everyone tends to over pay and not under. Everyone paid for their meal with payment form mine and a very good tip. The bill was mainly main courses as we do not drink very much so it was not hard to calculate. We were charged over 20 dollars extra. Person charging us extra was also the waiter and stated he was the manager too??? I left over 4 messages for the owner to contact me and this never happened. Their was no error on our part. It left a bad taste in our mouth; however thankful the Carrot Cafe made up for it.