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Reviews (48)
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All reviewswould stay here againnice view of the lakehotel is locatedking bedwashroom
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3 - 8 of 48 reviews
Reviewed 26 May 2018 via mobile

Great value. The hotel location is excellent, right across from the lake and park. Rooms are clean, spacious, King bed is comfortable, mini fridge is a great bonus. Decor/furnishings are quaint but in good repair. Gorgeous view from the little balcony on the lake-facing rooms!

Stayed: May 2018, travelled with family
Thank Gabriela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

I made the unfortunate mistake of booking a night here (last night) for my boyfriends 30th birthday. I was pleasantly surprised when they had called me earlier in the afternoon asking for our arrival time. That's where the good experience ends though :(. We pulled up to wonderful parking but their restaurant was closed with furniture stacked in the "lobby" area. We stood there for about 5 mins before we realized NO BODY was even working there. Our room key was taped to the window when anyone could have grab it and entered our room. There were no phones, no alarm clock, no heat in our room, the tv would no shut off completely. We had no one at the hotel to assist us with questions. We slept on a rock hard mattress with springs poking at us. Not to mention the bedding had someone else's making still stained on the pillow. Needless to say we did not sleep at all. When we tried checking out this morning there was still no one working in the hotel so we had to just leave. I have been calling to hotel all morning to try and pay for the room. Very upset with the condition of the hotel , the room and the non existent customer services :(. I would suggest anywhere else in town and I would hope someone has had a better experience then our first visit to the hot springs. :(

Stayed: November 2017, travelled as a couple
4  Thank Paige M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017

Easy parking around back, but no security on rear entrance. Door is left wide open for anyone to enter. Also, carpet as you enter is filthy and has an odor. Our room was on the second floor and to my knowledge, there is no elevator so if stairs are an issue for you, beware. The room was clean, but the two queen beds were like sleeping on box springs. Hard as a board with no give. We took two blankets and tried cushioning the one bed we slept on, but after literally having back pain after two of our three nights, we checked out a day early. Service at check-in was ok, but done in the restaurant that is attached to the Hotel. There was only two other people at a back table so I don't think the place was super busy. The bathtub tile needs re-grouting, but was clean. Towels were brown in color, very small and had a musty, unclean smell. Again, you get what you pay for. There are no frills, no real comfort to this room. We had to go back down and ask for the Wi-Fi code as it was not given to us at time of check-in, nor was it displayed anywhere in the room. There was also no phone in the room to call and ask for it. We could hear every sound from the hallway as people came and went. Parking was easy, free, and around back of the Hotel.

Room Tip: Ask if they have any beds with a pillowtop for added comfort.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Ali-Jw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

The hotel is a little outdated but our room was pretty decent. Had a King bed with a refrigerator and coffee pot in the room. The highlight was the outstanding view of the lake from our balcony. Plus since we were there in Harrison for 5 days we had a nice bottle of wine waiting for us in our room. How nice. Down stairs is a pretty decent restaurant. One of about 15 on the strip. Parking is in the back, and is pretty tight, but o.k. On the weekends the parking out front is taken up with visitors to Harrison so it fills up pretty fast, so thank goodness for the back guest parking. Plenty of activity to do in the area. 5 days was just about right for us. went hiking up at a nearby mt. lake, went to a nearby farm, bought good cheese. Also the german restaurant down the street has excellent food, but make reservation for dinner. gets packed. I would stay here again. The girl who checked us in was super pleasant and nice throughout our stay. Family run restaurant and hotel. very nice.

Room Tip: ask for a room with a view. There are only about 12 rooms in the place .
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank sanjosejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Hot Spring Villa Hotel, responded to this reviewResponded 10 September 2017

Thanks! We appreciate your kind words, and we're very happy you enjoyed your stay! You were wonderful guests.

All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

We went in to book a room for July 2017 Dragon Boat Race. The price has not gone down something the new owner said they would be doing for the summer in May 2016. It is the same as the previous owners which far to high for this Hotel. We walked away.

Stayed: July 2017, travelled with family
1  Thank Jim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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