This is a very challenging / fun place but a few staff ruined it for us. It was very hot and almost all water stations were out. I had to stop the courses as I was almost getting heat exhaustion. Our "guide" didn't seem to want to be there at all and after our orientation was no where to be seen. Other groups appeared to get tips from theirs while we were left on our own. Lastly, we had called the number to book which is a call center. I explained ages, etc and they said one course and jump could be done, making no mention of height restriction. Upon arrival my son was too short to do the one course but it's "no refunds". Thankfully we had someone else able to go with him to the kids course, and we put my daughter on it to use up money, but it's crazy that once I gave credit card info it was done.
I'm hoping they work on customer service as I'd like to return. Keep in mind, we got 3 people that were not great. Many of them were great!
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