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Reviewed 15 March 2018 via mobile

A nice quiet hotel in North Village. Very accessible to everything. Excellent hospitality and very customer experience focussed. Complimentary ski storage. Fun daily lobby surprises.
Thanks for the great week.

Date of stay: March 2018
Trip type: Travelled with family
Thank SarahandJamie17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtney E, Front Office Manager at Summit Lodge Boutique Hotel, responded to this reviewResponded 26 March 2018

SarahandJamie17,

Thank you for taking the time to write us a review!

It is wonderful to hear that you enjoyed where we are situated as well as our complimentary ski storage in Underground Tuning (the best ski/board wax in Whistler! - am I biased?!) & our complimentary offerings in the lobby.

Hope to see you back at the hotel soon! Please email me directly for the best return guest rate.

Sincerely,

Courtney E
Front Office Manager
courtney@summitlodge.com
604-932-2778

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

Staff was very nice and helpful our family enjoyed the IPad and stuffed animals that came with the room. We also enjoyed the hot chocolate bar on the main floor. Our room attendant, Laura, did a great job and was very kind. The only problems we had were the pool and hot tub were a little cool and the beds were slightly uncomfortable and the a/c wasn’t great. Our hotel ratings weren’t working so we’d give service a 5, rooms a 4, and cleanliness a 5.

Room tip: The second floor is where we stayed it was quiet and the elavators were normally empty during the middle of the day.
Date of stay: March 2018
Trip type: Travelled with family
Thank vandiverpromomail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtney E, Front Office Manager at Summit Lodge Boutique Hotel, responded to this reviewResponded 26 March 2018

vandiverpromomail,

Thank you for your review!

It is fabulous to hear you enjoyed so many aspects of the hotel - namely the in room iPad, sock monster, complimentary coffee/hot chocolate machine in the lobby (24 hours - sweet!) & Laura in housekeeping (we think she's awesome too!).

We do keep our hot tub and pool at the regulated temperatures but if you ever believe they are running a bit chilly - please pop by the front desk and we can have our maintenance team have a look! Would you be able to email me directly regarding your room number as I would like to personally check on the bed and A/C as we do replace the same when it comes time to do so. Please call down at any time during a future stay and we can have each of these items addressed immediately!

Hope to see you back at Summit soon!

Sincerely,

Courtney E
Front Office Manager
courtney@summitlodge.com
604-932-2778

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

We recently had a staycation in Whistler and staying at the Summit Lodge for a night. We were greeted in the lobby with a selection of wine and appetizers which was a lovely touch. The room was super clean and stylish, quiet and just perfect. Staff were lovely. 100% will be back!

Room tip: Best Coffee in Whistler is just down the road at Mount Currie Coffee Co!
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank powhnd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtney E, Front Office Manager at Summit Lodge Boutique Hotel, responded to this reviewResponded 26 March 2018

powhnd,

Thank you for taking the time to write us a review.

It is always a bonus when you are greeted with treats in the lobby - wine & cheese nights are definitely a favourite.

Thrilled to hear you enjoyed the design of your room, our quiet atmosphere and that our staff were able to deliver top notch service.

Cannot wait to have you back!

Sincerely,

Courtney E
Front Office Manager
courtney@summitlodge.com
604-932-2778

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Reviewed 14 March 2018

I have stayed her on business, with family and on weekend away with my husband. It is always fantastic. If you are able to get one of the bigger suites with private Jacuzzi it will be even more amazing. Great to be able to cook in your own unit and be right in the village yet quiet and good views. Staff is always friendly and accommodating. This last stay was with my husband and the suite was perfect !!

Room tip: ask for a suite if you can
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DLH1981
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtney E, Front Office Manager at Summit Lodge Boutique Hotel, responded to this reviewResponded 26 March 2018

DLH1981,

Thank you for staying with us once more - you are truly valued as a return guest!

It's fantastic to hear that your varied stays with us have all been on point - a few highlights being the in room kitchenette, your one bedroom suite and our team.

Unfortunately we do not have suites with a private jacuzzi - I wish we did!

Can't wait to have you back.

Sincerely,

Courtney E
Front Office Manager
courtney@summitlodge.com
604-932-2778

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Reviewed 13 March 2018

The location is perfect - away from the noise of the town, but still easy walking distance to the gondolas, bars, restaurants and supermarket. The shuttle bus to/from the gondola was very efficient and made getting to the slopes even easier. Room was spacious, well appointed and very clean. Laundry facilities were cheap and easy to use and the shared hot tub by the pool was a nice way to finish a day's skiing. The staff were extremely friendly and very helpful with organising activities. Will be back!

Room tip: Ask for a room facing the pool and away from the elevators.
Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank HollysHollydays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtney E, Front Office Manager at Summit Lodge Boutique Hotel, responded to this reviewResponded 25 March 2018

HollyLeaves,

Thank you for writing us such a fabulous review.

I am elated to hear that your time with us was so fantastic - a few stand out aspects being where we are situated (it's wonderful to be away from the noise, but still close to everything), our complimentary shuttle to the slopes (Steve & Arnel are top notch), on site laundry, the spa are and our team.

Cannot wait to have you back - please email me directly for the best return guest rate!

Sincerely,

Courtney E
Front Office Manager
courtney@summitlodge.com
604-932-2778

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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