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“Perfect location, spacious apartments, very clean, not amazing if you're going pure self catering and terrible Wi-Fi.”
Review of First Tracks Lodge

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First Tracks Lodge
Ranked #12 of 49 Hotels in Whistler
Certificate of Excellence
Reviewed 9 March 2017

I'll start off with the downsides of First Tracks:

- The Wi-Fi is free but terrible. It was consistently dropping it's connection and virtually useless so don't rely on it. However just over the way is Dusty's Bar which has Telus' free Wi-Fi which is much better (and can be found all over Whistler & Blackcomb on mountain restaurants).

- The supplied cookware isn't the best, and is fairly limited. If you're planning on self catering for your whole stay be aware that you will have limited options. However if you're just planning on cooking your breakfast or picking up ready meals from the Creekside Market (a short walk away) then you'll be fine.

The positives:

- Location, location, location. The ski room door opens out on the back of the hotel right by the Creekside Gondola that will start your journey up Whistler mountain. It can get quite busy first first thing in the morning but is far quicker than the Whistler Village Gondola. There all the required shops in Creekside, plus a few very nice places to eat.

- Cleanliness: Despite being self catering apartments the cleaning staff come round every day and do a superb job (including putting on your dishwasher if you've forgotten). I couldn't fault the cleanliness at all.

- Facilities: There is a small gym with a half a dozen exercise machines. Then there is an outside swimming pool with two hot tubs (one is adult only). Also outside you'll find two BBQs for use by hotel guests. The rooms all come with the usual towles, safes, etc. In addition they have gas fireplaces, underfloor heating in the bathrooms, plus a washing machine and tumble dryer.

- Staff: The concierge at First Tracks and receptionists at Legends (the sister hotel) were always helpful and friendly. Especially when it came trying to find somewhere to eat that night and would suggest other options if our first choice were fully booked.

I definitely would like to go back to First Tracks and much preferred the location to the busier Whistler Village especially with the ability to ski in and out of the hotel.

Room Tip: Rooms facing the front (pools, hot tubs, driveway) are quieter but you don't have the views of t...
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  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank JonnyOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 483 reviews

Reviewed 1 March 2017

We had a wonderful 7 day ski holiday in Whistler with our Teenagers. The First tracks lodge was a perfect location for us and a bit more quiet than the Whistler Village. Restaurants and services nearby were perfect and the Gondola was literary at our door step. We appreciated the hot tubs for relaxing after skiing as well.

Room Tip: Rooms facing the slopes are lighter
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  • Stayed: January 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank alexandrakohring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2017

We loved staying at First Tracks! Our three bedroom condo was luxurious....and centrally located. We used the concierge services every day....and the information was invaluable. Creekside is quieter and cozier than Whistler Village....we loved the choices of restaurants and reservations were not required....great choice for our first trip to whistler.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

Excellent location if your ski or ride but the hotel is very poorly managed. Kitchen amenities pathetic. Mismatched, cheap cookware. The place mats should be in the garbage ... rolled up woven plastic with food remnants attached, disgusting! The tea kettle was black inside, clearly has never been cleaned in years. Most of the toss cushions need to be permanently tossed ... in the garbage ... threadbare and unclean. The TVs go out on a regular basis, losing their signal for a good portion of the channels. Requests to have them fixed/reset are met with "we'll get to it when we get to it" so they're generally out for half a day. The walkways are not cleared of snow and ice and again when brought to management's attention ... they have no interest in remedying any issue on a timely basis. This is not an "elegant mountain resort", it's a tired, poorly managed condo/hotel. Stay at an upscale brand name hotel for the same money and a much better experience.

Room Tip: Choose another hotel
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank 482bobbik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017

Our first time staying in FTL. Will definitely come back. Loved having the chairlift right outside the lodge, and felt very comfortable in the rooms. Hot tub, pools and fitness area were very nice. service was great. Not cheap, but good value.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank stevenQ4647PI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about First Tracks Lodge

Address: 2202 Gondola Way, Whistler, British Columbia V0N 1B2, Canada
Region: Canada > British Columbia > Whistler
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Whistler
#5 Romantic Hotel in Whistler
#6 Ski-In / Ski-Out Hotel in Whistler
#13 Business Hotel in Whistler
Price Range: RM600 - RM2,518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — First Tracks Lodge 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Located ski-in, ski-out at the base of Whistler Mountain in Whistler Creekside, First Tracks Lodge is an upscale, condo style hotel. This all suite hotel features suites ranging in size from one to four bedrooms. Each suite offers a full kitchen with upscale appliances and granite counter tops, a living area with a gas fireplace, private balconies and one full bathroom per bedroom. This property truly offers all of the comforts of home in a most convenient location. In addition, the Creekside Village is just steps away providing convenient access to a grocery store, liquor store, ski and board rentals, Whistler kids programs as well as a few coffee shops and eateries. ... more   less 
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Also Known As:
First Tracks Hotel Whistler
1st Tracks Lodge
First Tracks Whistler

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