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36 - 41 of 235 reviews
Reviewed 30 October 2017

I personally would not recommend for a wedding. I had too many issues with the Resort 3 months leading up to the wedding day for my daughter. There was no consistency in pricing with the venue or booking the rooms for the out of town guest. This had to be monitored all the time. The guest were being quoted 3 different prices when booking. I was supposed to receive invoice in August and after numerous emails I finally received it 3 weeks before wedding. The night before and day of we had to constantly go looking for staff when we needed something as there was hardly ever anyone around including at front desk. The morning after some of the guest ended up just leaving their room cards on front desk cause no one was around to check them out. When I went to check out of my room the girl working was walking around talking on her cell phone about dogs and never once put her cell phone down during checking me out. Didn't speak to me just kept talking on her cell phone. The only thing I was 100% satisfied with was the food. The Chef did an amazing job and I was more than happy to let him know. I'm just really happy it was me dealing with the Resort and not my daughter. I would not wish the stress that I had to deal with on any bride.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank kazzer03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracee N, Director of Sales at Riverside Resort & Conference Center, responded to this reviewResponded 2 November 2017

We would like to thank you for taking the time to give us your feedback. We have updated the wedding package since you received the initial package back in 2016. We had mentioned to you with not issue at all that we honor the pricing quoted to you in your package.

In reference to your out of town guests that were wishing to reserve rooms and were quoted three different rates. We were very quick to speak to the newly hired staff at the Front Desk concerning this and all rates previously quoted were honored at that time.

The reasoning behind not receiving an invoice in August was due to the fact that we had not even received the signed contract until September 27,2017 which was one month prior to the event. Typically we require this signed document 24 hours after venue has been requested.

In regards to staffing on the evening prior to event and day of ; as a courtesy we allow all brides into the banquet area the evening before the event to decorate at no charge providing the room is available, we do not usually schedule additional banquet staff for events such as this. In reference to the day of the event I personally was on site from 10 am and made myself very available and even spoke to you in regards to this.

I sincerely do apologize on behalf of the hotel for your experience at time of check out as this was completely unacceptable and have since spoke to all staff regarding this situation.

Thank you for your compliments to the Chef as he was extremely happy to hear how pleased you were with the buffet you had chosen.

As a last note of mention it is clearly stated in the contract that there is not to be ANY!! outside liquor brought into the banquet area. It is in accordance by NB Liquor Licencing Laws. Also I reiterated this verbally to you personally on the day of the wedding. Never the less a great deal of outside liquor was brought into the area at the time of your function.

I would once again like to personally thank you for your review and send our best wishes to the Bride and Groom.

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Reviewed 19 October 2017

Stopped by for supper, I ordered vegetable stir fry, wife fish and chips with rice instead of chips. After quite a wait, and we were the only ones in the restaurant, food arrived. A good deal of the stir fry sauce had been splashed around the rim of the plate - poor presentation. The taste was OK, but the meal was small - lunch size, had to have a sandwich when I went home. The batter on the fish was extremely thick and hard, editable. Once the fish was peeled it was quite good though. Small portion of rice, again like a lunch menu.

Wait time - other people had arrived and we noticed that they were asking where their food was. We fouind out later that one table had waited over an hour.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank CliffNewBrunswick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2017 via mobile

Comfortable well equipped room and friendly service, but the best part were the walking trails along the river. Great activity. We skipped the buffet breakfast. Looked good and reasonably priced, but more than we needed.

Very good stop while in transit.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank WayneSavory
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracee N, Director of Sales at Riverside Resort & Conference Center, responded to this reviewResponded 22 November 2017

Thank you for taking the time and writing a review. It is so nice to hear of your wonderful stay. The walking trail is very peaceful and beautiful allowing you to enjoy nature at it's best. We do look forward to having you stay with us again in the future.

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Reviewed 3 October 2017

Very pleasantly surprised (for the reasonable price) of the quality/comfort of the room (good bed, ample room, coffee maker, ironing board/iron, hair drier, decent-size soap rather than then usual skinny worthless offer, free local calls/WiFi connection, individual temp controls), handicapped accessible guest and meeting rooms, Coin-op washers/driers for guests, restaurant, take-out pizza service (even with gluten-free and vegetarian options!), pool, fitness center, tennis courts (even with FREE use of racquets/balls!!) shuffleboard, basketball hoop, horseshoe pit, ice machine. Would be a great place for families with the ample grounds for play space and many recreational activities. The super tranquil setting by the river (you can walk out on a dock) and trails for walks are very appealing.

Date of stay: September 2017
Thank Elizabeth K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracee N, Director of Sales at Riverside Resort & Conference Center, responded to this reviewResponded 4 October 2017

Thank you for your recent review! We strive very hard to make sure all of our guests are comfortable. We look forward to serving you again in the future.

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Reviewed 1 October 2017

We stayed mid September. It seemed a sleepy hotel so we went to town... got back and the bar-restaurant was hopping!!! The room was basic, clean and great value. I would recommend as a good solid value that might be the place in season!

Room tip: We were on the first floor and have no complaints.
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ericcD5510VO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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