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Reviewed 25 July 2023

Do not stay here. The rooms are not as described. There is no parking. If you have any concerns with your stay, they are extremely unhelpful. They are poor at communicating, and unprofessional. We were not provided the accommodations we had booked, and when we told this to the check-in desk, they essentially told us "that's too bad, we can't do anything about it". They were unable to help us with finding alternative accommodations. They were unable to help process any kind of refund or anything. We were told "there's a good chance of you getting a refund if you call back on Monday when my supervisor is in". This all happened on a Sunday. We had to find somewhere else to stay at huge additional cost. When Monday rolled around, the supervisor was extremely combative. We were never given our full refund, and ended up having to pay for services not provided.

Room tip: Don't stay here, find yourself a BnB or hotel nearby instead.
Date of stay: July 2023
  • Trip type: Travelled with family
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1  Thank Jose S
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