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Reviews (55)
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11 - 16 of 55 reviews
Reviewed 30 August 2017

Shocking conditions!
Where did some of these positive reviews come from? Completely opposite from our experience. We arrived in late July for an overnight , having booked at the Pictou Puffin primarily based on the website pictures and reviews...The owner (Lori) was friendly enough when we called months ahead to book our rooms. Wow - what an incredible let down!!!! The pictures - astoundingly misleading! It's mind blowing how different it really was! We walked into a dark, dingy place -an attempt at Victorian décor gone terribly wrong... and as soon as we walked through the front door we were stopped short by a wall of pet odour (cats and litter box)- . Clutter and dust everywhere... unidentified stains (?) on the carpet in our room - and on the sheets.. incredible! Had there been vacancy ANYWHERE else - we would have turned and run! The window in one of the rooms we rented was badly broken and mended with duct tape and hidden behind dusty, heavy curtains. Maintenance clearly appeared to be low priority here. We felt that we should have advised of the hazard in advance. After all - if the strong room odour is unpleasant and fresh air is required - it would seem that access to the windows might be a reasonable option. The non-working window air conditioning unit in our room- also sealed in with gobs of duct tape. . The windows were so dirty it leant to the overall gritty feel of the place.. not to mention the overpowering smell of deodorizer - perhaps meant to cover up the smell of cats. As for any extras - forget it! We asked for ice for our beverages and were told to go to the fridge ourselves- where we found a single ice cube tray with three dried up old ice cubes in it. It would appear that they are not big on amenities at the Pictou Puffin. It was truly a horrendous experience - After a terrible, restless sleep, we got up and left before breakfast. We certainly did not want to eat in that environment. At 7 -7:30 a:m the owners were nowhere in sight. Where the positive reviews are coming from - I have no idea. This experience for us was ANYTHING but pleasant. The current conditions of this B&B were deplorable... caution to anyone who has a respiratory condition - not a healthy environment... Perhaps friendly hosts - but friendly does not make up substandard accommodation.

Room Tip: Choose a room anywhere but at the Pictou Puffin.
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Seeing_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorie D, Owner at The Pictou Puffin Bed and Breakfast, responded to this reviewResponded 14 September 2017

Thank you for highlighting our positive reviews. We are thrilled that 99% of our guests enjoy their stay with us and enjoy it so much that they sing our praises online for the world to read here on Trip Advisor. It is disappointing that the tiny minority like yourself do not feel the same but we will continue to serve all our guests the high levels of hospitality and service that we love to provide.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

We only stayed here one night but this is a lovely B&B. The hosts were very hospitable, providing some history of the home and showing us the common areas and room features, suggesting places to eat. There are only 4 rooms dedicated to guest accomodation. We had a room with the private bath across the hall, the other three rooms have ensuites. While slightly inconvenient (we didn't pack bathrobes), it really was not an issue. There are only two other guest rooms on that floor, both have their own ensuites so the odds of bumping into someone on a 3 am bathroom run are slim. The second floor coffee nook is lovely and adds to the charm. Beds are king size, super comfortable mattress, rooms have air conditioners, towels & linens were great. Breakfast was excellent - French toast with tons of fresh berries. The hosts were very accommodating to our early departure time and served breakfast 30 minutes early. I would absolutely stay here again.

Stayed: August 2017, travelled as a couple
Thank Maribel2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017

Enjoyed our stay here while touring the eastern provinces. Great location and only 10 minutes from PEI Ferry. The kids enjoyed Lorie's sense of humour and we all enjoyed the hospitality and amazing pancake and eggs breakfast.

This house exudes wonderfully incredible historical charm through its architectural details and impressive decor of antiques. Bedrooms are clean, spacious, vibrantly colour-coordinated and comfortably decorated. Plenty of parking, the kids loved the free wifi, check-in was easy and breakfast was made to order and ready promptly for us to catch the morning ferry. Will definitely stay here again next time we're in town. Thanks for a great experience Lorie & Alex!

Stayed: July 2017
Thank ColdCanucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

Stayed here for one night to visit the Hector. The lady who rubs the place was very friendly. Room was beautiful as was the house. Shower in the bathroom looked amazing, deffo no tight squeeze, was across the hall from room but we were the only guests so no problem going across at night in pj's. Only down side is the key entry to the room couldn't get the door open, had to call down owner to let us in. Left it unlocked rest of time.
Breakfast lovely, French toast and blueberries and banana.
Would go back if I ever make it back over there.

Stayed: July 2017, travelled with friends
Thank shug65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Laurie is a great host and really loves her work and her B&B. The breakfast was great and changed daily. The B&B was very clean and comfortable. Great location if in Pictou. The bed was the best we that had slept on during our tour of the east. The room was small and I would suggest taking a room on the upper floor, which are bigger.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Casey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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