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Residence Inn Kingston Water's Edge
Ranked #1 of 37 Hotels in Kingston
Certificate of Excellence
Reviewed 4 weeks ago via mobile

Stayed the one night but would stay longer with the great sized room and services. Start to finish excellent service and staff, room was clean and comfortable.
Breakfast was a good spread, lot of choices and hot options were cooked well.
Would stay here again.

Stayed: September 2017, travelled as a couple
Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Service Supervisor at Residence Inn Kingston Water's Edge, responded to this reviewResponded 4 weeks ago

Dear Nigel C,

Thank you for sharing your feedback from your recent stay at the Residence Inn by Marriott Kingston Water's Edge and for the great review. We are thrilled that you enjoyed your stay and we look forward to welcoming you back sometime soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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30 - 34 of 1,246 reviews

Reviewed 4 weeks ago

This was my first time here but my husband's 3rd or 4th. He travels for work and I tagged along this time. Overall a very good Residence Inn to spend 3 nights in. Bed was comfortable, breakfast had a nice selection of hot and cold items, laundry room was kept nice and clean, underground parking was convenient & secure, location was quiet and close to town.

My only concerns are that there is no safe in the room and that the room was a bit dusty when we first checked in. Clean but dusty. Housekeeping took care of the dust when they came in to tidy up the next day.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank nnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Services Supervisor at Residence Inn Kingston Water's Edge, responded to this reviewResponded 4 weeks ago

Dear nnl,

Thank you for the fantastic review! We are glad that you were able to join your husband during his stay. We have a great team at the Residence Inn by Marriott Kingston Water's Edge and we take pride in providing a memorable experience for all of our guests. We do not have safes in each guestroom. However, during your next stay, should you require a place to secure your belongings, we do have safety lock boxes located behind the front desk. All of our front desk staff would be happy to get you setup with one.

We look forward to welcoming you back on your next trip to Kingston.

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Reviewed 4 weeks ago

My stay at the Residence Inn during September was flawless. The room faced lake front which made for spectacular sunrises each morning as the weather was also picture perfect. One note on the lakefront rooms - this is NOT the room for you if you want to sleep in which is not my case. The location of the hotel lends itself well to those who fully want to appreciate the port and downtown area of Kingston.

The linens at the Rsidence Inn are first rate and the office space and lounging area in the room are much appreciated. Having a kitchenette is a bonus as I will often eat in and can keep food and drinks in the refrigerator.

Room Tip: I try to book Lakeview or Lakefront as much as possible given that I am an early riser.
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  • Stayed: September 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Anne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Services Supervisor at Residence Inn Kingston Water's Edge, responded to this reviewResponded 4 weeks ago

Dear Anne L,

Thank you for sharing your experience at the Residence Inn Kingston Water's Edge through the Guest Satisfaction Survey.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Residence Inn Kingston Water's Edge and we hope you choose to stay with us again whenever your travel needs bring you back to Kingston.

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Reviewed 4 weeks ago

Great place for extended stays, comforts of home even in a Junior Suite. Great value for room and complimentory offerings, complete breakfast and early evening meal. Definitely would stay again, walking to all downtown.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank garylD3298KN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Services Supervisor at Residence Inn Kingston Water's Edge, responded to this reviewResponded 4 weeks ago

Dear garylD3298KN,

Thank you for sharing your experience at the Residence Inn Kingston Water's Edge through the Guest Satisfaction Survey.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Residence Inn Kingston Water's Edge and we hope you choose to stay with us again whenever your travel needs bring you back to Kingston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Just spent one day in Kingston, but the hotel was very nice. The staff was great and our room had a great view of the water. Being down town was also a plus. Breakfast was very good. There are several good restaurants within a few blocks of th hotel.

Room Tip: We were on the top floor looking out at the St. Lawrence River.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laurence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Guest Services Supervisor at Residence Inn Kingston Water's Edge, responded to this reviewResponded 4 weeks ago

Dear Laurence L,

Thank you for sharing your feedback from your recent stay at the Residence Inn by Marriott Kingston Water's Edge and for the great review. We are thrilled that you enjoyed your stay and we look forward to welcoming you back sometime soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Kingston Water's Edge

Address: 7 Earl St, Kingston, Ontario K7L 0A4, Canada
Region: Canada > Ontario > Kingston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kingston
#4 Business Hotel in Kingston
#5 Family Hotel in Kingston
Price Range: RM637 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kingston Water's Edge 3*
Number of rooms: 141
Official Description (provided by the hotel):
The new Residence Inn Kingston hotel, located in downtown Kingston at Earl and Ontario streets, offers spacious fully-equipped suites and scenic harbour views. Built on Kingston's waterfront overlooking Lake Ontario, the new all-suite Marriott features amenities such as FREE breakfast, FREE high-speed Internet and fully equipped kitchens. Guests love the indoor salt-water treated swimming pool and West Seventy 6 Grill which serves dinner between 5pm-11pm. ... more   less 
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Also Known As:
Residence Inn Kingston Water's Edge Ontario, Canada

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