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Reviews (546)
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Reviewed 9 September 2017

I've stayed at the Metro many times in the past. Excellent accommodations, great location, and fantastic staff. Everyone who works at the hotel is pleasant, efficient, and very accommodating.
For the first time I was given a room overlooking Dundas Street. It just added another element of entertainment to a wonderful overnight stay.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Front Office Manager at Hotel Metro, responded to this reviewResponded 15 September 2017

Hello Kenneth,

It's always nice to hear why our regulars come back time and time again. We appreciate the kind words, and look forward to hosting you in the future!

Thank you for reviewing Hotel Metro, take care and travel safely!

Warm regards,

Ryan Arnezeder
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

Small boutique hotel, beautiful room, clean and inviting. Great location downtown and very friendly staff. Open concept room with comfy bed. Nice bath robes. Large shower with separate toilet room. The girl at the front desk was very sweet and helpful. Small lobby but clean with drinks.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank jimdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Always love staying at Hotel Metro! The room is a loft-style bachelor with a comfortable king, deep soaker and walk-in glass shower. Super modern with massive high ceilings and gorgeous, huge windows!
No gym but lots of room to bring your yoga mat :)
Floors are a bit creaky so keep your fingers crossed you aren't sleeping below a stomper!

  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017

During my visit to London my girlfriend and I spent two nights at the Hotel Metro.

The hotel has a great location right in the heart of the historic downtown area and it was easy to reach everywhere nearby on foot. The parking is also pretty easy with free parking available on weekends and after 6PM with a covered parking garage right across the street if you need to park during the day.

The check-in process was straightforward and I loved the boutique design of the lobby where they had infused water, apples, and free coffee and tea if you wanted any.

We had a loft room on the top floor of the hotel and it was very spacious with a beautiful view of downtown London.

I really loved the large bathtub and stand up shower along with all of the different amenities like robes and slippers that the hotel provided.

The bed was comfortable, the Wi-Fi worked great, and overall we had a great time during our stay.

One thing I want to mention is that I believe that the hotel should include parking in the nightly rate as it can be kind of a hassle to figure out parking if you're not used to one of my streets or if you want to take your car out more than once during the day.

Otherwise I would definitely recommend staying at the Hotel Metro if you're planning on visiting London or the surrounding area.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Stefan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan A, Front Office Manager at Hotel Metro, responded to this reviewResponded 4 September 2017

Hello Stefan,

We are happy to hear you enjoyed our modern twist to historic downtown London. Thank you for the kind words and lovely photos! I'm excited to hear you loved our open concept design and large soaker tubs!

Thank you for reviewing Hotel Metro, and travel safely!

Warm regards,

Ryan Arnezeder
Front Desk Manager

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Reviewed 2 September 2017

The hotel is located in a great part of town. It is a little difficult to find because of the construction but it is well worth the effort.
Beautifully decorated rooms, exceptional attention to detail and one of the 1st hotels that I have had the pleasure of staying at that provides for the needs of women as well as men.

The staff go above and beyond to ensure their guests are comfortable and well cared for.

Room Tip: There are only 7 or 8 rooms per floor so every room will be exceptional.
  • Stayed: August 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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