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“Prime Rib not so good”

Remingtons of Niagara
Ranked #35 of 579 Restaurants in Niagara Falls
Certificate of Excellence
Price range: US$12 - US$35
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Romantic
Dining options: After-hours, Dinner, Reservations
Description: Remingtons of Niagara is Niagara's premier steak and seafood house. We feature award winning prime rib, lobster and more in a casual fine dining atmosphere.
Reviewed 1 November 2017

This restaurant was part of a package [read $30 voucher] at the Oakes Hotel we got during our autumn visit to the Falls. Our shuttle driver said it was the best restaurant in the city and that locals ate there which made it a great restaurant. Perhaps. The specialty, Prime Rib, left a great deal to be desired. I did note that the PR was not very tender, and they brought out another one which, sadly, was just as unappetizing. Our server was personable, the atmosphere good and my wife's Salmon outstanding. But with the main part of my dinner tough and tasteless, and no consideration of any kind offered for the poor main course, we chose not to use the voucher the next night.

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Thank Whataniceday25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_16, Guest Relations Manager at Remingtons of Niagara, responded to this reviewResponded 5 weeks ago

Hello there,

Thank you for taking the time to write a review. We would like to apologize that you dining experience was not what you would have expected from us. At Remingtons, we believe in offering a unique dining experience, paired with exceptional service and delicious dishes.

Our Prime Rib is a Signature Remingtons Dish, which is aged for a minimum of 40 days and slow roasted with a blend of our own eclectic spices and cooked and served with a rich demi and our very own horseradish sauce. We apologize that you felt this was not what you received.

We appreciate all your feedback as we strive to improve our guest experience each and everyday. We hope that you will decide to join us again in the future. We'd love the opportunity to turn your next experience into a much more positive one!

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Write a ReviewReviews (766)
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11 - 15 of 766 reviews

Reviewed 30 October 2017

Terrific Restaurant!, Over-the-top great food and service. Celebrated wife's birthday and was not disappointed.

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Thank bschleic921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_16, Guest Relations Manager at Remingtons of Niagara, responded to this reviewResponded 31 October 2017

Hello,

Thank you for your review! We are so glad to see that you joined us at Remingtons for a special birthday celebration and you enjoyed your dining experience with us. At Remingtons we believe in offering delicious dishes, paired with exceptional service and we appreciate you noticing our efforts to do so. We will be passing along your kind words to our entire service team! We hope to see you again for dinner in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

My husband had a great meal, our server was very nice and the food was very good. We had a dip fried Brie with strawberry jalapeño sauce, and a chicken and prime rib entrees.

Thank ABair202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_16, Guest Relations Manager at Remingtons of Niagara, responded to this reviewResponded 31 October 2017

Hello,

Thank you for your most recent review. We are thrilled to see that you enjoyed your evening with us. At Remingtons, we believe in offering a unique dining experience, paired with exceptional service and delicious dishes- we appreciate you noticing our efforts to do so. We truly value our guests! We invite you to join us again anytime for dinner, have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

If you want a treat, this is the place. The food is great and the staff wonderful. A real way to treat yourself.

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Thank Nancy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_16, Guest Relations Manager at Remingtons of Niagara, responded to this reviewResponded 26 October 2017

Hi Nancy,

Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your dining experience with us! We appreciate your kind words and we will be passing them along to our staff. We hope that you will join us again soon, have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

We came here due to the meal coupons we purchased from our hotel. We ordered the prime rib, it was very tasty, but there was a lot of fat in proportion to meat. The potatoes and veggies were great, and I really enjoyed the ice cream for dessert even though I'm not an ice cream lover.
I'd go again with the coupon deal.

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1  Thank Sylvia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_16, Guest Relations Manager at Remingtons of Niagara, responded to this reviewResponded 26 October 2017

Hi there,

Thank you for taking the time to share your experience with us at Remingtons! We are happy to see that you enjoyed your dining experience with us. Our Prime Rib is a Signature Remingtons Dish, which is aged for a minimum of 40 days and slow roasted with a blend of our own eclectic spices and cooked and served with a rich demi and our very own horseradish sauce. We are pleased to see that you enjoyed it, and appreciate your feedback.

We hope that you will join us again for dinner sometime soon. Have a great day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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