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“Great, but no perks.”

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Niagara Falls Marriott Fallsview Hotel & Spa
Ranked #7 of 128 Hotels in Niagara Falls
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 January 2013 via mobile

This is a fabulous hotel with an amazing view. There are no simple perks though that I am used to. We had to pay for Internet ($10/day), phone call ($7.50) and water ($7/bottle). The hotel restaurant also was very disappointing. The cheapest meal was $30 for very flavorless food. The room was big and beautiful, and the spa treatments were excellent. I would book again, but keeping in mind that they nickel and dime ya.

  • Stayed: January 2013
    • Value
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2  Thank Katisma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,940 - 4,944 of 7,539 reviews

Reviewed 4 January 2013

This was a pleasant surprise after a horror transfer from Toronto airport. I guess the snow storm didn't help and the usual 1 hour trip took over 3. Not to be perturbed we settle in to our room for 2 nights and enjoyed the. Splendour of a 4 star hotel...nice! The bathroom had a concertina window that opened up into our room and the bath was a genuine 2 seater spa!! Very nice and great to relax in with a bottle of bubbly. Over all there wasn't much interaction with hotel staff however, they were pleasant. The hotel is in an amazing location overlooking the horseshoe falls (Canadian side) and would definately stay there again.

Stayed: December 2012, travelled as a couple
Thank Michaelmo2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

Just stayed at this hotel for a few nights with our son and had the following feedback (I always like to list positives and negatives)

Negatives-
Fallsview- very limited in the winter due to the clouds (steam)? being let off from the falls. In fact, on the last day we couldn't even see the falls at all due to snow. (see attached photos)
Location- definitely not ideal for families. We were very far from all of the tourist attractions and it was a decent walk to the falls which is a hike in the snow/ice. Unfortuantely the incline does not operate in the winter and the access bridges were all closed due to ice.
Valet parking- I don't mind paying but one morning it took almost 40 minutes to bring us our car which is ridiculous (hotel quoted 20 minutes in the winter)
Pool- very chemical smelling, i didn't even swim and I couldn't open my eyes in the pool area due to the strong smell. We reported this to the front desk.

Positives-
Clean hotel
Shower was strong and nice
We requested a higher room and they put us at the top level for our price range

Overall, I would choose another hotel if we were to visit again in the winter. The price we paid for the view was not worth it (except for maybe the 5 minute firework show). If I had my choice again, we'd stay closer to the area with all of the activities and closer to the falls. I still gave this hotel a 4 rating because I think it would be enjoyable during nicer weather.

Thanks for reading!

  • Stayed: December 2012, travelled with family
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2  Thank shamrockcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

We booked a 2 night package and we were incredibly well treated. A special thanks to Chef Ron, Justin at the front desk, and the cleaning staff. Great view of the falls. It was great to see the rainbow from our room. Chef Ron was informative at the wine tasting before dinner and even came to our table at breakfast the next day. We felt very special.

  • Stayed: December 2012, travelled as a couple
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Thank divineGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2013

This hotel is a great location and actually quite pleasant. We had a falls view which was amazing so thought we'd order our breakfast to the room to sit and watch the falls. The breakfast was one of the worst I've ever had. Horrible. I would recommend this hotel for anyone visiting the falls but i'd just not recommend you waste you're money on room service.

  • Stayed: December 2012, travelled as a couple
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Thank Samo100NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Niagara Falls Marriott Fallsview Hotel & Spa

Address: 6740 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#3 Green Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#6 Business Hotel in Niagara Falls
Price Range: RM485 - RM1,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Niagara Falls Marriott Fallsview Hotel & Spa 4*
Number of rooms: 432
Official Description (provided by the hotel):
The Marriott Fallsview Niagara Falls Hotel & Spa has the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as the Scotiabank Convention Centre. ... more   less 
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Also Known As:
Marriott Niagara Falls Fallsview Hotel Niagara Falls
Marriott Niagara Falls Fallsview Hotel And Spa
Niagara Falls Marriott

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