The location is a bit away from the tourist attractions, but since it is right next to a highway (QEW) and a large shopping mall (Niagara Square) makes it a very convenient location for business travellers and non-tourists.
I stayed for one night with a co-worker. The front desk was friendly, thorough and the check-in was hassle-free. I was offered an upgrade to a garden view room. Basic internet is free, but there is a fee of $10 for high-speed internet per stay (not per night).
The room is nothing fancy. It is pretty spacious, has all the regular features, and looks clean. The beds are very comfortable. There are limited cable channels on TV.
The heated swimming pool and whirlpool are updated and looks very new and clean. There is a garden and wedding chapel at the back of the hotel but it was covered in snow.
We got complimentary breakfasts for booking directly through the hotel's website, and the price is just as good as a third-party booking site (which doesn't give you breakfast). The breakfast was a full-served type, with eggs, bacon/sausages, toasts, coffee/juice.More