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“Lovely weekend retreat”
Review of The Charles Hotel

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The Charles Hotel
Certificate of Excellence
Reviewed 13 February 2012

We stayed at the Charles Inn last year, around the same time, and had a little glitch in our arrangements, but Sarah took good care of us and invited us back with a little discount for this stay. We were so happy we took advantage of it.

Everything was perfect, the room, Renoir, was cozy and warm (love heated floors in the bathroom), but i think the highlite for us was the service for breakfast and dinner. Food was amazing, well presented, delicious, the dining room was full at dinner, but the service was really top notch.

Cannot wait to go back.

Derryl & Alain Caillemer

Room Tip: Look at the photos and ask questions.
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  • Stayed: February 2012, travelled as a couple
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Thank Derryl1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 - 306 of 414 reviews

Reviewed 31 January 2012

This is a beuatiful Inn that deserves to be in the Ontario's Finest Inn's directory. The rooms are beautiful, have lots of character and extremely clean. The hotel staff were very friendly and the restaurant downstairs had alot of old world charm with amzing food. The only things that perhaps prevented this from being a 5 star were that the inn was quite noisy at night both outside on the street and in the restaurant (the noise travels up the staircase to the rooms) and that the room was quite cold and we could not adjust the temperature in the room. Pretty minor issues in the grand scheme of things. We would definitely visit again!

Room Tip: Rooms facing the road are a bit noisy. The ones at the back are facing the golf course and lake.
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  • Stayed: January 2012, travelled as a couple
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2  Thank Athenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

One highlight of a recent trip to Ontario was a 4 night stay at the Charles Inn.
The location was perfect with only a short walk into town.
My wife and I prefer luxury boutique style hotels and the Charles Inn falls right into this category.
We had the Verandah Room for our stay and it suited us fine.
The food at the Charles in was first class albeit a bit expensive. Still there are plenty of other great casual restaurants close by if you do not want the fine dining experience every night.
We were able to achieve a preferential rate for our stay by searching on line so bear this in mind if you are planning to stay here.

Room Tip: Only saw the Verandah Room on the ground floor but it was very good.
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  • Stayed: May 2011, travelled as a couple
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2  Thank AllanWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

We have enjoyed NOTL 5 times now and we hope to be back next year. We were pleasantly surprised to have our room upgraded to the Verandah room. Nice space with its own verandah, gas fp and decent tub and shower. The Inn is very close to the theatres and shopping so you do not need to plan a DD, just a pleasant walk. The dinner is first rate and the service attentive but not annoying. The bed is comfortable, the housekeeping superb, and the staff friendly and helpful should you need information or advice about what to do. The local foods and wine are exceptional and comparatively priced for quality offerings.

Room Tip: If absolute quiet is a must, then the upper floor would be better
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  • Stayed: September 2011, travelled as a couple
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1  Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

I rated room "1" as we didn't stay there we stayed at Harbour House and part of the package was dinner at the Charles Inn. The food is excellent no complaints on that end and the service also. My only issue is the wine as they only serve Ontario wine and I feel it is extremely over priced. I know we were in Niagara but you need to cater to yoru customer and many don't drink Ontario wines to have a few Italian and Austrailan would be nice gives you customers the option.

  • Stayed: April 2011
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1  Thank oliver7218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Charles Hotel

Address: 209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#6 Romantic Hotel in Niagara-on-the-Lake
#8 Luxury Hotel in Niagara-on-the-Lake
Price Range: RM564 - RM1,102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Charles Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
From the moment that you walk through the door, you will know that this 1832 Inn is truly a special place. This luxurious Manor House offers 4-diamond accommodation and dining. Many of the rooms have wood burning or gas fireplaces; glass enclosed rain-head showers or jet-air tubs and private verandahs to enjoy the view of the golf course, main street or Lake Ontario. ... more   less 
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Also Known As:
The Charles Hotel Niagara-On-The-Lake

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