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All reviews outlet mall fridge and microwave off the highway nice hotel minute drive easy access front desk staff convenient location pool and hot tub great place to stay wine country shaw festival wine tour qew falls wineries niagara
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Reviewed 14 July 2022

On two recent stays, our room was spotless and seemed freshly updated. The mattress was good, bathroom larger than most chains. Lots of places to charge devices. The open closet had handy built in shelves. Fridge and microwave. Convenient to QEW

Date of stay: July 2022
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Review collected in partnership with Hilton Garden Inn
Thank PghAnnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Front Desk, Guest Services / Front Office at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 14 July 2022

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel was clean and updated. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

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Hilton Garden Inn
9059844200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2022

We booked one night and wound up extending for two more. Our room was very comfortable, and we enjoyed breakfast in the restaurant each morning and then wine each evening at the bar. The hotel is a short drive from Niagara Falls as well as Old Town on the coast of Lake Ontario surrounded by many nice wineries. The first morning, our waitress Judith pointed out the best locations for us to visit and even marked them on a map for us. Each night we enjoyed talking and laughing with Cathy and Barbara who hosted the bar. They all really made us feel at home there. Hopefully, we can get back there soon.

Date of stay: June 2022
    • Value
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    • Service
Thank JML863
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 8 July 2022

Thank you for taking a moment to share your experience. I am happy to hear you found the room was comfortable and that the breakfast waitresses made you really feel at home :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Management
Hilton Garden Inn
9059844200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2022

We had a wonderful stay at this hotel. It was very clean, the staff was phenomenally friendly, and the location was fantastic for both Niagara and Niagara on the lake. I will definitely stay here again. I only wish that they had an outdoor pool that would’ve made it absolutely perfect but other than that it was a fantastic family vacation.

Date of stay: July 2022
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    • Location
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    • Service
Review collected in partnership with Hilton Garden Inn
Thank YYC_wayfarer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 8 July 2022

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel was clean and the staff was phenomenally friendly :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Management
Hilton Garden Inn
9059844200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2022

On our way back from Toronto, my husband and I decided to stay one night before we drove back to the states. The lady who checked us in (we believe her name is Valeria?) was very accommodating and did her job well. As a Diamond member, we were offered a bottle of Niagara wine. It was good! The bartenders (Barbara & Judith) were great, too. Thanks for the wonderful experience at the Niagara-on-the-Lake.

Date of stay: June 2022
    • Sleep Quality
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Thank yingsaowaluk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 8 July 2022

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us here at the Hilton Garden Inn. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Management
Hilton Garden Inn
9059844200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2022

Great staff! The room was clean and quiet. Breakfast was excellent. Location was good. Everything we went to do and see was only 20 minutes away. I highly recommend this hotel for value and convenience.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Hilton Garden Inn
Thank 6,105,231,951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 8 July 2022

Thank you for taking a moment to share your experience. I am happy to hear you found the room was clean and quiet. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Management
Hilton Garden Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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