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Rideau Heights Inn
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Reviews (271)
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All reviewspark like settingmuskoka chairsquiet motelcereal boxesroom was cleanfresh muffinshunt club roadcold cerealbusy roadquiet areashort driveclose to the airportcarleton universitycoffee makerfree continental breakfastreception areainternet access
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Reviewed 17 November 2017

We arrived in the evening before a day of meetings in Ottawa. Mr. R. on the front desk was welcoming, and ready two show us two rooms to choose from. I was astonished that a motel established in 1954 or thereabouts could be so clean, with rooms so fresh. The bathrooms were spotless, simple and well-appointed. The bed linens were likewise perfect. Although not far from a busy road and convenient to Ottawa airport and a number of corporate and Canadian head offices, our room was quiet. Coffee, muffins, breakfast cereals and such in the motel office the next morning were simple and easy for grab and go. The coffee was strong and of good quality. In the morning Ms. A. was on the front desk and, like Mr. R. the evening before, she was helpful, cheerful, and welcoming. We were there late in the autumn, with the days short, winter about to arrive, and frost in the air. But in the morning the great old pines in the forecourt yard, on a grass circle with great wooden garden chairs lined up that probably get good use on warm summer evenings, the hotel looked as inviting from the driveway is the rooms were comfortable during our stay. We got a lot of good work done on our brief business trip, and left well-rested, content and successful. After staying in hundreds of hotels around the world over the past two decades, from the luxury suites to the basic economy places, The Rideau Heights is a keeper: a great place to spend a few evenings, terrific value, good people, and a clean and comfortable place.

Room Tip: Ask the front desk to show you their best available rooms at check in. They will be happy to show you.
  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank oliver s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

Our room was as expected and we stayed there 3 nights.
Morning food is only muffins, coffee & yogurt not a breakfast selection.
We checked at 1PM . We came with our special prepared food and put it in the fridge. Then we went to our pre-exhibition event until 10 PM. The Next morning we discovered our food was warm and spoiled.(about $30+). The fridge had been turned OFF the entire time. NO staff told us about the fridge being OFF, AND NO SIGN or Information in the room about it being off. So we had to buy our lunches and snacks at the event for the next 2 days. (about $40). Day staff only said "Did you not see that the fridge door was left slightly open ?" We did not!...... We were told we had to talk to manager who was Not there about the issue.. Extremely disappointed about our Food loss.

Room Tip: Of all our travels this is the only time we have lost food in a Hotel fridge. Using less energy &electricity is a Good Idea, but we Definitely needed to be told by staff or have room signage about the fridge being OFF! and where to find the switch to turn it on and set a proper temperature.
Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank rontA8424TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

We've stayed in this motel several times after we've stayed in other hotels in Ottawa and it has become our first choice accomodation since we've tried it. It's reasonably priced for all the basic necessities we need for a stay in a hotel. I would say the rooms we stayed in are really clean because I never experienced stuffy nose during our stays. Beds were comfortable for sleeping; location is nice & very relaxing with garden, tree & muskoka chairs; rooms we stayed in were very quiet at night despite of its proximity to the street road. Bonus: There's vent in washroom; we saw rabbits once; muffins were good; free newspapers and friendly staff always.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank rocky734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

We stayed here on our last night in Ottawa because it was convenient to the airport. It's an older facility and it shows in the carpeting and walls. The bonus was that parking was free right in front of the rooms which are set up motel style, whereas the downtown hotels charge an average of $30 per day.

The room was a good size with a king bed and a couch. It was a quiet area and the landscaping was lovely with the trees changing colours for fall. The lobby and front desk area was tiny. For the complimentary breakfast, you picked up a tray at reception and had a choice of a muffin, cold cereal, coffee or tea that you had to take back to your room as there is no place to sit and eat. Staff were friendly.

The down side was that the bed was very soft and lumpy and our sleep was not that good.

Stayed: October 2017, travelled as a couple
Thank seetheworld2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

nice and quiet,good sized, simple rooms. My family enjoyed our one night stay here. The staff were friendly, the room was clean and the beds were so comfy. We enjoyed how quiet it was at night, would definitely stay again.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank stephrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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