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Reviews (7,246)
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Reviewed 16 December 2017

Always a nice experience and an excellent place to stay. Have stayed at The Chelsea many, many times and have never been disappointed. Excellent location and the rooms are clean. It must be remembered that this is a busy place and sometimes the elevators can take a while, but otherwise all is well.

  • Stayed: December 2017, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Langham Hospitality Group
Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2017

You must stay at least once and you'll return again and again. The rates are reasonable and you can petty well walk to a lot of venues offered in the great city of Toronto. The Chelsea Hotel staff are more than accommodating to assure that you have a memorable stay for whatever reason you come to Toronto.

  • Stayed: December 2017, travelled with family
    • Value
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Review collected in partnership with Langham Hospitality Group
Thank thomaslM9198KM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Excellent value for cost. Great location for shopping & restaurants, two blocks from Easton Centre. Our third time at his hotel and won’t be our last. Good for couples and also families. Not to far from the theatre district.

  • Stayed: December 2017, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
1  Thank lanceb154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Attended this hotel while having appointments at Sick Kids. The children’s area was closed down to maintenance which we can appreciate but didn’t open up as scheduled which made downtime difficult. The patio doors are old and don’t close properly which allowed the cold wind and road noise into the room and didn’t make for great sleeps. The bathtub was old and needed some TLC. The staff were wonderful and all were very pleasant.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Langham Hospitality Group
1  Thank 0deanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guestexsp, Manager at Chelsea Hotel, Toronto, responded to this reviewResponded 8 January 2018

Dear Dean,

Thank you for taking the time to provide a review based on your last experience with us.

We are always happy to hear about the services received because our employees pride themselves on providing assistance straight from the heart.

I am sorry for the inconveniences caused by the temporary closure of our children's facility in it's usual location however, during this time we had re-located it to another are and I so apologize if you had not been well-aware of this.

We take the maintenance of our rooms very seriously anything less than exceptional is unacceptable. I will bring forth your comments and concerns to assist with immediate and future improvements.

We hope to warmly welcome you back soon.

Sincerely,

Guest Experience Specialist
Chelsea Hotel, Toronto

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Reviewed 13 December 2017

Excellent service, quick check in, great location to University, shopping and restaurants. Concierge even brought coffee, tea and hot chocolate over in the late evening while we were studying in the lobby.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with Langham Hospitality Group
1  Thank 197julieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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