We are a couple who went to enjoy a nice lunch. Surprising on our table the previous customer left a handwritten note on the napkin ‘a warm smile is the universal language of kindness’
We really never understood the reason why that customer left that note until we were faced with a horrible experience with one of their Lady Waiters barely five minutes of us occupying the table.
We were seated by the host who gave us one menu. I asked for another menu and the lady staff questioned why didn’t I ask for a second menu I replied the Host who seated us should’ve known better to give us two menus. Just because she had to get us another menu she was pissed off and gave me the worst looks ever. We decided to leave when we saw the Lady Waiter’s rude attitude. Before leaving I let her know that it was her attitude that put us off from eating there. I said you need to get training to build customer service skills. She replied to me F...OFF. Then I said maybe because of your attitude you will never have a successful career and we walked out. This experience made us feel horrible and we will never return ever again. The rude customer service will jeopardize the business of this restaurant. Also when pouring us water the jug was filthy so maybe the rude waitress’s behaviour was a sign for us not to eat there because of improper hygiene we may have got very sick. We considered it a blessing that we didn’t eat there.
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