I have ate at Five Guys in the US & Windsor. Usually service & food is very good. Today it was horrible. I when around 3pm so it would not be busy. Everything went well until I asked for fresh fries. The fries had sat there from the time I arrived. Patties had to cooked so a good 5 plus minutes.
When I ask she said they were fine under the warmer, I said no I would like fresh French fries which I got with quite a bit of bad body language with the way she tossed them out and the way she tossed the container above the heating rack. Ask for the manager but of course he just left.
Burger placed under heater while fries cooked. Fries were undercooked but they were hot. Burger bun was soggy which I really hate. Very disappointed with my expensive burger & fries. I will definitely thing twice about ever returning.
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