The people that sell the tickets were very pleasant but our tour guide, James, was not. He was the only person in Montreal that we interacted with that was arrogant and snidely disparaging towards Americans. Upon meeting him he asked us if there was a Starbucks on every corner in the U.S. (actually Canadian cities seem to have more) and teased us about Boston accents incessantly, even on the tour in front of everyone. When my six year old daughter put her head on my lap to rest, he told me he would put more "action" in the tour because "Americans like that." What we like, actually, are tours that are interesting and sometimes even humorous. I have been to similar tours in various cities and the tour guides always provide interesting historical information that you can't simply get out of the brochure or from looking at a building ("that is a building with Corinthian columns") ("that is Flemish style building"). Very little history of Montreal and zero humor. That's what happens when you mail it in.
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