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“Good location”

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Hotel Le Germain Montreal
Ranked #10 of 166 Hotels in Montreal
Certificate of Excellence
Reviewed 19 October 2017

We stayed here for two nights and were delighted withthe location and the helpfulness of both reception and bell staff.

I think breakfast [which I have heard complimented on TA] was a major disappointment. The service was not as warm and naturally friendly as we have experienced almost everywhere else in Canada. When I asked for a couple of eggs, sunny side up, I was somewhat abruptly told that was not possible. I could see chefs working in the kitchen, almost certainly prepping for the day but I know, having run my own hotel and restaurants, that it is is no trouble at all for a chef to pop on a couple of fried or poached eggs into a pan. It thus seemed unnecessarily petty at this level of hotel and with service in all other aspects being so good. And again the buffet was one of the poorest in any hotel we stayed in during our month long stay in Canada. Hot dishes weren't topped up promptly and the fruit selection was poor.

As breakfast is the most important meal of the day, i would have rated this 3.5 were that possible. It would have been churlish to have rated 3.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 752 reviews

Reviewed 19 October 2017

Our stay at Le Germain Montreal was wonderful. The staff at both the front desk and concierge were beyond friendly and helpful. The rooms were decently sized and very clean; they were of a modern design but didn't feel too "cold." Every night we received free bottles of water, chocolates on the pillow and turn down service. The bathrooms came equipped with a shower/tub that was great for both. The view isn't much to write home about, but still nice to have some natural light coming in.

The free breakfast every morning was a moderately simple but well executed continental, with as much free tea and coffee as you could want. The lounge by the front desk also allows for free coffee (espresso) and tea all day.

Biggest draws for this hotel are the staff, clean/modern rooms and location. Definitely plan on staying here again when we return to Montreal.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Bryan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
catherinemenard, Front Office Manager at Hotel Le Germain Montreal, responded to this reviewResponded 16 November 2017

Bryan E,

Thank you for your kind words!

Looking forward to welcoming you again shortly.

Sincerely,

Catherine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

This convenient boutique hotel was perfect for a McGill reunion. We were in one of their smallest rooms but it was well appointed. The beds and linens were wonderful. The breakfast buffet was good.
The staff were great.

Stayed: October 2017, travelled with friends
Thank Lois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

We really really liked this hotel. It was unbelievably quiet -- we were never aware of any neighboring guests. Unusual decor: black ceilings, whilte walls -- a bit stark, yet quite comfortable, nonetheless. Pleasant sitting area, very comfortable bed, and the bath was fine.
The staff were wonderful, and the concierges were incredibly helpful. They steered us to some really fine restaurants, and provided us with other information we needed on the spot. We felt very well taken care of.
The only critical comment relates to the breakfast offerings: the same egg dish was out every morning, and it got a bit boring. After the first time with it, I opted for the hard-boiled eggs, and I was fine with them. I eat a smallish breakfast anyhow, and they served the purpose. On the other hand, after we had chosed decaf coffee the first morning, each morning thereafter the server had what we wanted ready for us immediately after we were seated. That was very nice.
We would certainly stay here again if we returned for another visit to Montreal. The location was great, close to the places we wanted to visit.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

I can live with the quirkiness of the place; dark room, funky bathroom and so so house cleaning. But there are no curtains/drapes, only blinds which are not very efficient at filtering light. Not a problem in the winter, but your room is sure to be very bright at six am in the summer - does not work for me. I would not return unless it was cheap.
Breakfast is decent enough and will fill you up with some variety.

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
Thank Samir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Germain Montreal

Address: 2050 rue Mansfield, Montreal, Quebec H3A 1Y9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Montreal
#9 Luxury Hotel in Montreal
#10 Business Hotel in Montreal
#20 Romantic Hotel in Montreal
Price Range: RM 678 - RM 1,284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Le Germain Montreal 4*
Number of rooms: 100
Official Description (provided by the hotel):
A Design and Welcome Unique to MontréalIn a trendy downtown neighbourhood stands our chic and intimate boutique-hotel, intended for both business and leisure clients alike. The product of the astonishing transformation of a former office building, the hotel offers a unique concept in accommodation.Aesthetic Sense and Attention to DetailIn the hall, the eyes are immediately drawn to the luxurious furnishings, bouquets of fresh flowers, the warm fireplace and intimate lounge areas. You'll take in the peaceful atmosphere, a sign of the cozy comfort that awaits you in your room.Sophistication, Refinement and Enveloping ComfortThe hotel's 101 rooms and suites are inspired by loft-style architecture and allow guests to make the most of the natural light and views of the city. An elegant, highly functional design and unparalleled comfort await you. ... more   less 
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Also Known As:
Le Germain Montreal
Montreal Le Germain Hotel

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