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“Overrated”
Review of Hotel Le St-James

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Hotel Le St-James
Ranked #40 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed 12 August 2014

Very disappointed in this hotel.As a frequent traveler I have stayed in many gorgeous hotels and as a architectural edifice the St James is worth the trip to Montreal on it's own.The problem lies within the hotel walls(literally) as I made my way to the restaurant I noticed something in the corner of my eye but dismissed it,later on I made my way to the "library" sat down and was shocked at the site of a mouse running from one end of the room to the other,I informed a member of the staff and I was told this problem has been going on for a couple of weeks.I never review hotels or restaurants,but at this price point !!!!

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
10  Thank john n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (535)
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210 - 214 of 535 reviews

Reviewed 11 August 2014

We thought this was a lovely hotel with a nice, large room, great service and a gorgeous restaurant. You can easily walk to the Old Town and taxis are usually outside waiting on guests that need a ride to a destination. A special perk here is the library where you can order a drink until 3am. We would certainly stay here again.

Room Tip: We were on the 10th floor and it was very quiet.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank dldarcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

While my husband and I were very comfortable in our corner jr suite - the service was a bit lacking at times. The desk staff was very friendly and helpful - but small things were sometimes overlooked. Calling for ice - or the room service table to be picked up- took a long time. We asked the concierge to make us a dinner reservation and had to ask about it twice before it was confirmed the next day. We dined at XO and it was good and very elegant - but we would not go again. Very expensive and not fantastic. Overall this is a lovely small hotel with very nice rooms and good walking distance to the main part of Old Montreal.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jenn65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

Stayed here one night along with two other couples en route to an event in Quebec. Absolutely beautiful, staff seemed to really enjoy what they were doing, almost as if this was their home. Such a perfect place for a special occasion. Loved it and will definitely stay again.

Stayed: August 2014, travelled with friends
Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

one of the best hotels in Montreal if not the best, great rooms and excellent service and very high end amenities all over the hotel. staff are very professional in all means. if anyone looking for the best this is the best for sure. SPA is out of this world

Room Tip: high floor would be great
  • Stayed: June 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Qarata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le St-James

Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Region: Canada > Quebec > Montreal > Quartier International
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Montreal
#7 Spa Hotel in Montreal
#24 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
Price Range: RM1,304 - RM2,938 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Official Description (provided by the hotel):
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 
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Also Known As:
Hotel Le St James
Le St James Hotel

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