I had a bad experience to share with you all. 3 days ago my family and my brother's family all together 3 kids, 4 adults including one senior person had a trip to montreal and we booked 2 rooms in Hotel Le Prestige, 12555 Sherbrooke St E, Pointe-aux-Trembles, QC H1B 1C8 for one night, well in advance 2 weeks prior to our trip. As per the schedule we reached the hotel in the evening to check- in and we were told they cannot provide us the room because they had over booking in that particular day. As per the agreement if they are not giving us the room they should arrange another room in their cost, but the manager Mr.Orlando has comepletely disagreed with this and behaved arrogantly to us. They demanded us to leave the premise immediately because they have lot other customers during that time. Our travel partner also tried to speak to them and nothing worked out. We spend around 2 hours in the hotel lobby during this bargain. I have a very humple request to all of the future guests who are planning to make a trip to montreal and getting this hotel for your accomodation, make sure you have one more hotel confirmation ready before starting your trip, or else your days can be spoiled bargaining with useless people like them.
Have a great day to all of you...More
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