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Fairmont Le Chateau Frontenac
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Reviews (5,195)
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5,195 results
Traveller rating
3,595
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3,595
968
395
153
84
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All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele samfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citywinter carnivalthe location is perfectlower town
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39 - 44 of 5,195 reviews
Reviewed 2 weeks ago via mobile

Gorgeous hotel and our room was perfect!
Special thanks to front desk associate Christine for the warm welcome. She gave us a beautiful room with a view. The concierge was very helpful too. We were only in town for one night and it was the perfect place to stay. We enjoyed dinner in the hotel restaurant, Le Sam Bistro. The restaurant was fantastic. We were given a perfect table by the window with the view over the water. We will absolutely return for a long weekend during warmer months. Thank you Fairmont!

Stayed: March 2018, travelled with family
Thank veniceluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this reviewResponded 2 weeks ago

Dear Veniceluv,

Thank you for this terrific feedback. We are thrilled you enjoyed your stay and your experience at the Bistro Sam. We will be sharing your great feedback with the teams, including Christine.

We look forward to welcoming you again on your next visit to Quebec City.

Best regards,

Patricia Carré
Rooms division director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

What better way to see Quebec city, Canada than in this historic and amazing hotel: Fairmont Le Château Frontenac.
An absolutely beautiful hotel in an incredibly picturesque location in old Quebec city. The building looks like a castle that seems more at home in Europe than Canada.Incredible stay.Our stay was magical, we could not have asked for a better experience.
The decor is true to its era, and luxury is oozing from the place.

Room Tip: the 5-star amenities/restaurants
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank syed n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Responsable de la réception at Fairmont Le Chateau Frontenac, responded to this reviewResponded 2 weeks ago

Bonjour Syed N,

We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you again.

Best regards,

Patricia Carre
Rooms Division Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The history is without question and the location in Old Quebec cannot be beat. This is an icon with great amenities, service, and views to please all.

Any picture of Quebec City will include the Fairmont. Room renovations provide visitors the modern necessities with old world charm and cultural significance. Hitchcock filmed here. The history of Quebec City is part of this building and site. Charles Lindbergh had a history here. The photo ops are one of a kind - people from other hotels come here for the view.

The location supports a perfect 2 hour self guided tour of old town (check Lonely Planet’s self guided tour of Quebec City). It is located right near the funicular rail descending down to lower old town- but you can also take the breakneck steps. Adjacent to the Terrasse Dufferin for majestic views of the St. Lawrence river. Several top Trip Advisor restaurants in walking distance.

Pool and spa on the 6th floor is nice. Bistro Le Sam is a great bar in the hotel.

Upgrades available for the river views and worth it from floors 8 and higher.

All standard 5 star services with concierge, valet, all sorts of room services, best in class on site restaurant, and enough history/charm to lose a while weekend just exploring the property.

Enjoy

Stayed: March 2018, travelled with family
Thank trio556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this reviewResponded 3 weeks ago

Dear trio556,

Allow me to thank you for choosing Fairmont Le Chateau Frontenac for your recent visit to Quebec City, and for taking the time to share such thoughtful and lovely feedback. I was so pleased to see how wonderful and memorable your overall experience was. Your feedback is so appreciated, and I will be sharing your kind words with our teams. I look forward to welcoming you back to Le Chateau Frontenac for your next visit to Quebec.

Sincerely,

Patricia Carre
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

From its impressive and imposing presence looking over the city to its personal service, this hotel is top notch! We enjoyed a room on the Gold Level floors and I do feel it was worth the extra money! The 14th floor offers personalize service. (Thank you Stephanie, and especially Antoine who got us dinner reservations - even in Montreal - at places we couldn't get in on our own!) The gold lounge offers a varied and delicious complementary breakfast, afternoon snacks (though we never went), and desserts at night all served impeccably! People were friendly and helpful and all seemed to be very satisfied with their job; the mark of a good hotel is happy employees! I heartily recommend this historic, updated, beautiful hotel!

  • Stayed: March 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Chatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Responsable de la réception at Fairmont Le Chateau Frontenac, responded to this reviewResponded 2 weeks ago

Bonjour Chatham,

We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you again.

Best regards,

Patricia Carre
Rooms Division Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

In 2001 first saw hotel & again my husband & I saw it while on cruise in August & decided then it would be a great treat. So in fall booked it through their President’s Club Rewards for Spring Break. Although temperatures were certainly not spring as we know it in Texas, we spent it there & loved our upgraded room with view of St. Lawrence River, 2 spa treatments each, Gourmet dinners all booked for us by Conciege & wonderful tour of The Ice Hotel. Recommend it!

Stayed: March 2018, travelled with family
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this reviewResponded 3 weeks ago

Dear Mary B,

Thank you for sharing feedback of your recent visit. We are delighted you enjoyed your stay at the Chateau and that we were able to make it so memorable. We hope you will choose us again on your next visit in Quebec City.

Best regards,


Patricia Carre
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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