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All reviews signature lounge old city outdoor pool club level parliament building minute walk grande allee hotel restaurant modern hotel location is great underground parking plains of abraham rue saint jean walked everywhere per day an easy walk quebec
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Reviewed 4 weeks ago

The entire team at Delta Hotels by Marriott in Quebec City were very very nice. They help me when I was unable to print my boarding pass, (server problem w/Delta West Jet web site). They had a beautiful room awaiting me and the restaurant on site served Great French Onion Soup! Beginning to end great stay! Don't order the spaghetti with meat sauce unless you like your meat sauce without tomatoes. Not my favorite. French style I guess.

Room Tip: I had a room near the elevator and had no issues! Quiet place!
  • Stayed: October 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camille F, Front Office Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded 4 weeks ago

Dear Mrs. Carol G,

Thank you for taking the time to share your comments on your recent stay at Delta Hotel in Quebec City.

I am glad to learn that my colleagues were helpful and that our service was up to your satisfaction. Also, I shared your comment about the meat sauce to the Chef.

We have been delighted to have you here with us, and we are looking forward to welcoming you again.

Do not hesitate to contact me back directly beforehand if you want some assistance to prepare your future stay in Quebec City!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Loved our stay in Quebec and this was the perfect location for our needs. Terrific staff, from Marveline in the Conserierge Lounge to Bryan at the Front Desk. All very helpful and friendly. Nice room and a great view of the city. A plus for me was the bistro has a great Gluten Free menu!!

Stayed: October 2018
Thank Connie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienZ38, Guest Relations Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded 4 weeks ago

Dear Connie N,
First of all, a warm thank you for sharing your comments on your recent stay at Delta Hotel in Quebec City. And thank you for your kind words about our staff! That makes us very proud and willing to pursue our efforts to offer you the service you deserve.
We have been delighted to have you here with us, and we are looking forward to welcoming you again!
Regards,
Sébastien Zickgraf
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed in two Delta Hotels during our recent train trip through parts of Canada and they were the best hotels of the trip. This hotel is in a very good location with close access to the old part of the fortress city as well as close proximity to good restaurants and historical sites in other areas that are worth exploring.

We arrived fairly early on our first day (around noon) and I was expecting the standard line that our room wasn't ready and that they weren't required to check us in until the standard 3:00 p.m. check in time but much to our surprise and relief that was not the case. The entire staff that we encountered during our staff was top notch....friendly, professional and very helpful.....this includes the front desk, the bar/restaurant employees and the bellmen who also function as the hotel's concierge...the latter being especially helpful.

We had a nice modern room....very clean, comfortable bed, nice bathroom and shower.....all good!!

  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JimmyBuffettfan_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienZ38, Guest Relations Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded 4 weeks ago

Dear Robert C,
First of all, a warm thank you for sharing your comments on your recent stay at Delta Hotel in Quebec City. And thank you for your kind words about our staff! That makes us very proud and willing to pursue our efforts to offer you the service you deserve.
We have been delighted to have you here with us, and we are looking forward to welcoming you again!
Regards,
Sébastien Zickgraf
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

Stayed here as part of a tour group and was impressed by the location. It was an easy 20 minute walk to Old Quebec and plenty of shops and restaurants are close by.
Unfortunately the room we were in had a very noisy old fashioned air conditioning unit under the window that switched on and off during the night which was annoying! Also there was no safe in the room which is a pain because you have to put all valuables into the office.

Stayed: October 2018, travelled as a couple
Thank aussie1Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShanaL115, Guest Relations Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded 10 October 2018

Dear aussi1Sydney,

We wish to apologize on behalf of the Delta Quebec Hotel for the inconvenience you reported to us during your last stay.
We are delighted that you enjoyed the location of the hotel, indeed our guests like to be close to all activities & restaurants.
Next time, do not hesitate to come and see our reception staff when the room does not suit you. There are there to respond favorably to your requests.
Moreover, we have safe at the reception of the hotel where only you have the key.

We sincerely regret that your expectations have not been met for the rest of your stay.
Please rest assured that your comments have been forwarded to the respective departments and have been taken into consideration.
Feel free to contact me directly so I can personally take care of your next reservation.

Best Regards,

Shana Ligondé
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018

We had a very nice room on the 3rd floor. Everything we wanted to see was within walking distance. The bed was very comfortable and the breakfast was the usual, nothing to write home about but certainly was a good start to the day for walking the city.

  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank APennero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SebastienZ38, Guest Relations Manager at Delta Hotels by Marriott Quebec, responded to this reviewResponded 8 October 2018

Dear Apennero,
Thank you for taking the time to share your comments on your recent stay at Delta Hotel in Quebec City. I am glad we could meet your expectations and that you had a great time with us!
We have been delighted to have you here with us, and we are looking forward to welcoming you again.
Regards,
Sébastien Zickgraf
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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