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Reviewed 13 August 2022 via mobile

It’s the best, iv been diving here for years, iv tried so many hotels, this is my 3rd consecutive stay at the Baron, so we’ll maintained, clean, food amazing, facilities then best, staff really attentive. The ocean in front has some amazing snorkelling reefs. The best!

Date of stay: August 2022
Trip type: Travelled solo
Thank Mark R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Osama Ali, General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 13 August 2022

Dear Mr.Mark,

Greetings from the sunny Baron Palace – Sahl Hasheesh!

By this opportunity we would like to forward you our utmost thanks for issuing such an overwhelming and lovely review regarding your recent stay at our hotel.

Your lovely comments about our facilities and our employees were really touching us and reflecting our continuous efforts to provide our valued guests with the most wonderful and relaxing vacation experience.

We are so glad that you enjoyed all our culinary offers and that all our team members served you in a memorable good way

Looking forward to welcoming you soon once again at our resort.

Kindly accept our warmest regards from the Red Sea shores

Osama Ali
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2022 via mobile

I visited this hotel in March this year. I breastfed my 18 month old very briefly to settle her, under a muslin, and then half an hour later I asked for one alcoholic drink with my meal but was refused by a member of staff then was forced into a discussion on breastfeeding with a man that clearly had no understanding of the complexities of extended breastfeeding, mentioning his wife had recently had a baby (that somehow makes men experts??) I asked again for the drink. I didn’t think I would have to spend my holiday justifying why it was ok to have a drink with my meal. I complained about this to the manager and said I would like to be transferred as I felt uncomfortable with waiters watching me and their unsolicited advice, but no one really cared, siding with the waiter clearly as they smirked and tried to downplay it all, they offered us to have ‘any service to the room’ but we said we’d just like to leave and get transferred which we were refused. It was obviously not serious enough for them. If I was refused a drink based on any other reason there would be outrage but seems to be ok to do this to a breastfeeding mother. We ordered a few drinks to the room (which by the way you can’t have any beers or anything to the room which is difficult if you want a drink on the balcony with young children), but they decided to charge us and get really angry when we said they said we could have these to the room after what had happened (we were all inclusive anyway so didn’t understand why the charge was so necessary).

The kids club was dead, it wasn’t very safe for children to run around in this hotel so I would definitely not recommend this hotel for children. Most of the staff were rude and dismissive. Definitely not 5 star service.

They kept bullying us to sign a disclaimer so we would not claim any money, we lost our case with our provider as the manager just lied basically and said that they had offered to transfer us which was completely untrue. They had no concern for their actions whatsoever and were really rude to us constantly ambushing us for a signature throughout our stay which we refused.

The food is good, but if you’re a young family I would strongly advise you not to book.

Date of stay: March 2022
Trip type: Travelled with family
1  Thank Esties22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Osama Ali, General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 14 August 2022

Dear Family Esties,

Greetings from the sunny Baron Palace – Sahl Hasheesh!

We would like to forward you our cordially thanks for publishing your constructive comments about your stay at our hotel.

We are sorry that we could not meet your expectations in your stay, certainly we will put your constructive comments from all aspects in our consideration, to maintain the highest guest satisfaction.

Looking forward and hoping to welcome you again for a holiday at our property.

Kindly accept our warmest regards from the Red Sea shores


Osama Ali
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

there is nothing much to comment about - it is just great and excellent
the people working there are extremely friendly and forthcoming.
The Guests are treated top of the class

Food, drinks and all the surroundings are likewise

Excellent stay!
Looking forward coming back

Big Thanks to Saied from reception, the extremely friendly ladies from the lobby bar (where I enjoyed Ouzo time) and to Mahmoud from the Pool
Great Team !

Kind regards

Date of stay: August 2022
    • Rooms
    • Cleanliness
    • Service
Thank U3564DSandreasr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Osama Ali, General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 16 August 2022

Dear Family Sandreasr,

Greetings from the sunny Baron Palace – Sahl Hasheesh!

By this opportunity we would like to forward you our utmost thanks for issuing such an overwhelming and lovely review regarding your recent stay at our hotel.

Your lovely comments about our facilities and our employees were really touching us and reflecting our continuous efforts to provide our valued guests with the most wonderful and relaxing vacation experience.

We are so glad that you enjoyed all our culinary offers and that all our team members served you in a memorable good way

Looking forward to welcoming you soon once again at our resort.

Kindly accept our warmest regards from the Red Sea shores

Osama Ali
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

We enjoyed the 2weeks stay very mich. The hotel and the facilities are very good. Also the beach and the water quality of the red sea convinced us very much. The rooms are modern and comfortable.
The staff are very kind and gentle.
The only things that have to improve are the missing showers at the beach, the poore Wi-Fi and the clearing of the plates between courses.

Date of stay: August 2022
Trip type: Travelled with family
Thank Ubtwo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Osama Ali, General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 11 August 2022

Dear Family Ubtwo,

Greetings from the sunny Baron Palace – Sahl Hasheesh!

By this opportunity we would like to forward you our utmost thanks for issuing such an overwhelming and lovely review regarding your recent stay at our hotel.

Your lovely comments about our facilities and our employees were really touching us and reflecting our continuous efforts to provide our valued guests with the most wonderful and relaxing vacation experience.

We are so glad that you enjoyed all our culinary offers and that all our team members served you in a memorable good way

Looking forward to welcoming you soon once again at our resort.

Kindly accept our warmest regards from the Red Sea shores

Osama Ali
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2022

The hotel is excellent in general: nice & big rooms, great building itself, outstanding food options, very mindful staff, and - last but not least - one of the best dive centers I've ever had directly located in the hotel!

Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
Thank ralfbU771GK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Osama Ali, General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 11 August 2022

Dear Mr.Ralf,

Greetings from the Luxurious Baron Palace – Sahl Hasheesh!

First we would like to cordially thank you for issuing your great review regarding your recent visit to our hotel.
We are more than happy, that we could meet your expectations and our team made your stay such a positive experience.
We are looking forward to welcoming you soon back again to enjoy another memorable holiday at our resort.
Kindly accept our warmest regards from the Red Sea shores.

Osama Ali
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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