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“Worst team building Ever” 2 of 5 bubbles
Review of Centella Asiatica Garden & Resort

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Centella Asiatica Garden & Resort
Ranked #6 of 8 Janda Baik B&B and Inns
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Worst team building Ever”
2 of 5 bubbles Reviewed 8 May 2013

1st of all, i have to make it clear IS NOT A RESORT but home stay. the name stated resort do make the customer expectation high! And all the while when we dealing with each other they did not mentioned it will be a home stay kind of place. Worst team building I ever have. Food so called "buffet lunch" was actually a road side food stall with small portion of food that served 44pax. The choices given is like normal city road side Malay stall selling economy rice. But at an unreasonable price. The room I stay was full with ants and even my bed got red ants. The bed sheet and pillow casing is dirty like few months didn't clean it. Not mentioned about toilet is under expectation either. The activities given is not well arrange, score counted is not professional and transparent. 44pax playing with one paintball gun is such a wasting time because the person in charge did not checked the gun before we arrived! Thus we cancelling the last activities because of this! No apologise given by the person in charge. Strictly not acceptable attitude of the person in charge and I will not visit there anymore for any reason.

  • Stayed May 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
16 Thank Vivianccw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centellaloch, Director of Sales at Centella Asiatica Garden & Resort, responded to this review, 12 May 2013
Dear Sir/Mdm

We were shock at your remarks. We advice you to check the facts with your Teambuilding Agent as Hasil Prima Holdings Sdn Bhd managing company of Centella Asiatica Garden & Resort
only offered lodging for that particular event and any teambuilding activities or
meals were arranged by your teambuilding agent and not by us. Your remarks should be directed to the Teambuilding Agent that you hired.

We are sorry to hear your complains. As many Teambuilding companies have succesfully conducted their activities while staying at our Resort many times in the pass. These groups come from many spheres of society including universities, colleges, banks, NGO, Governmental Department, international companies etc.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 25 September 2012

Likes:
I love the garden -well maintained, with two huge ponds. I took so many photos of this place.
The owners are friendly people.

Dislikes:

1) Everything about the room from its plywood structure/walls, badly-lit bathroom..and I hated it that we had to sleep on mattresses that still had those plastic wraps from the furniture shops..it made a lot of noises when one move on the bed and it made the bed covers move too..

2) Had to park at the entrance so we had to drag all our things. Yes, you can drive your car to the reception but if there were other guests at the reception unloading/loading their luggage, it became jammed and there is no road to escape but you have to reverse your car down the lane again...I was so afraid that i might reverse into the ponds..

3) the river: there are several rivers in Janda Baik and the one running behind this place is not the nicer one. We went to other rivers and they were cleaner.

  • Stayed May 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Fizakadir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shah Alam, Selangor, Malaysia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

Alhamdulilah... a hour drive from home, suddenly we have reached at a very relaxing place, my family n I had a very enjoyable-money less weekend! .... with a very affordable price, i had been promoting the place to my friends so that i could enjoy their life too!

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank 4nisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
centellaloch, Owner at Centella Asiatica Garden & Resort, responded to this review, 4 May 2012
Thank you for choosing Centella Asiatica Garden & Resort as your family gateway. We enjoyed having you & your family with us. Thank you for recommending us to your friends. See you again!

Centella Asiatica Garden & Resort
Owner & Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centella Asiatica Garden & Resort

Property: Centella Asiatica Garden & Resort
Address: Kampung Sum-Sum Hulu, Janda Baik, Bentong, Malaysia
Region: Malaysia > Pahang > Bentong > Janda Baik
Amenities:
Free Parking Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #6 of 8 B&Bs / Inns in Janda Baik
Price range (per night): RM266 - RM354
Number of rooms: 15
Official Description (provided by the hotel):
Centella Asiatica Resort, Janda Baik is a family run resort comprising of 8 units of River View Chalets (5 pax per chalet) RM 175, 6 units of Lake View Chalet (twin sharing) RM 185, Riverside Dormitory RM 240 & a traditional Kelantanese 3 bedroom bungalow. We are located in the beautiful & serene village of Janda Baik surrounded by natural tropical rain forest nestled in the valley of the Banjaran Titiwangsa at an altitude of 800-900 meters above sea level. We are a garden & resort. There is no TV/Astro in any of the chalets except in common areas. ... more   less 
Also Known As:
Centella Asiatica Garden & Resort Janda Baik, Asia

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