I've never been in such a bad hotel in terms of service and room.
Our room was dark, looking at the roof, smelled the kitchen, noisy, we heard the downstairs washing machine of the spa and the wellness door flappings.
We were placed at the worst possible location in the restaurant too, just next to the smoking bar with a newborn baby.
This hotel does not deserve the four star rating!
We went there in July with a baby
Probably because of the baby, we got the worst room on the lowest level of the building
The room had a nice view on the kitchen chimney and the trashes. It was noisy during the night also.
They had a huge communication about the incredible food. We did not experience any incredible food, just 2-3 days old salads during the lunch and a poor soup. A real lack of FRESH meals, vegetables...
The service was very slow and not so nice.
To give also good points :
very nice people at the reception
nice playground for children inside and outside
breakfast is ok
Would recommend this hotel for bored old people
We have just left this wonderfully located 4-star hotel, but we are already planning our return trip.
We have never met such a kind and professional team, they went above and beyond to make us feel at home - the service was wonderful, the room was almost luxurious, spotless clean, spacious and extremely comfortable.
The breakfast was by far the best we had of several hotels we stayed in, so many delicious choices.
I cannot recommend it highly enough.
