There are many reviews that rate this as outstanding which is NOT true. We just returned from 4 nights July 2017.I travel a lot, here is the true overview.
They have day users. You may be 30 people at night, but 130 or more in the day, there are no "perks" to being an overnight guest, join the line pay the price.
It is NOT all inclusive. Besides juice etc. at breakfast, you PAY FOR EVERYTHING (except limited food) including water for lunch and dinner, no bottles are even provided in room, never seen this ever. For the price, totally unacceptable to not even to provide water, seriously.
The food quality is far from "outstanding" it is the same old every day and limited. Breakfast may have scrambled eggs if they don't run out, other than that, fruit, rice, a loaf of bread, NO cheese, breads, sliced meets, yogurt etc. and ask for butter, no jam. Buffet for lunch and dinner, worst bbq meat cuts you can imagine, obviously what they couldn't sell for profit, shoe leather, chicken, beans, rice, a veggie, salad, no cheese, breads or variety, again, no free liquids. Make sure you bring everything liquid to drink INCLUDING WATER if you choose to go.Desert, watermelon (TYG) two lousy whatevers.
The safaris. If your vision of a safari is to drive endlessly around empty fields of dirt, on a small dirt road hoping to catch a Jaguar, never gonna happen. If you are a Birder, photog type you will love it, great birds for sure and picture opportunities and we did see anteater, deer and ocelet. The boat tours were good, horse riding, canoeing, boardwalk into the preserve too were good.The location is quiet and lovely, rooms were 3 plus but choose away from main lodge, insist not to be in main lodge, the green building where there are three rooms located, do not accept these.
They mark beverages on a card, you get no receipt, just lines on a card, at they end they will say well you have been here a few days that must be the total, watch this closely, they tried to overcharge us, not a big amount but principal matters to most people including me.
Guides are available who speak English, Roberta and JIJI were great, the WILL NOT tell you these guides are available, you have to push, they will pretend no one speaks English, they do, 90% of visitors are from Brazil, so, you are just bonus, push, by day two we and othe English speakers miraculously had an English guide.
All in all, far below the dream we had, substandard food, far from the Safari we hoped for, and generally a cash grab. But...if you love taking pictures of birds and driving in squares, a way you go! I will spend on Sri Lanka, and South Africa, and remain sadly short changed on this trip, we were told it was better than the Amazon, I will let you know. :)
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