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Aruna Senggigi
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Reviews (223)
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74
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All reviewssuperior cottagebeach sideclean hotelreception girlnearby areahotel servesswimming pool is largesmall hilljogging trackmeeting roomawesome hotelgreat facilitieswifi connectionmini markethotel locatedconvenience storebig hotel
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36 - 41 of 224 reviews
Reviewed 28 August 2017 via mobile

We stayed in the superior cottage and it was cute. It didn't have any sound proofing however. There was also some renovations being done next door so we were woken up by the sound of drilling at around 7am. The room itself was doable as we were only there for 3 days but it definitely needs some paint work done as you could see patches on the walls.

The customer service was amazing though and the breakfast was excellent, lots of choices that changed daily.

Will return but perhaps to another room type.

Stayed: August 2017, travelled as a couple
2  Thank StephF22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arunasenggigi, Manajer Umum at Aruna Senggigi, responded to this reviewResponded 6 September 2017

Dear Mr. Steph F

Warmest Greeting from Aruna Senggigi Resort and Convention.

First of all we are from Aruna Senggigi Resort and Convention management would like to say thank you for your stay.
We are glad to know that you enjoyed your stay here.
We are sorry that you were disturbed with the project next our hotel.
The room you stayed were existing room and we keep maintenance them.
We are very concern to give a best service to our guest.
We hope you can share your memorable experience while staying in our hotel to your family and friends.
We look forward to your next visit and maybe you can stay in our deluxe room in new building.

Best Regards

Firman Farid Latif,CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

I stayed here for 2 nights , the staffs were really friendly and helpful , breakfast was good , the room was very clean yet nice . Will recommend this hotel . Overall Aruna is nice and affordable hotel. Definitely will recommend this hotel.

Stayed: August 2017, travelled with friends
1  Thank Dwyna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arunasenggigi, Manajer Umum at Aruna Senggigi, responded to this reviewResponded 6 September 2017

Dear Ms. Dwyna S

Warmest Greeting from Aruna Senggigi Resort and Convention.

First of all we are from Aruna Senggigi Resort and Convention management would like to say thank you for your stay.
We are glad to know that you enjoyed your stay here.
We are thanked for your review and said our room is nice and clean.
We are very concern to give a best service to our guest.
We hope you can share your memorable experience while staying in our hotel to your family and friends.
We look forward to your next visit.

Best Regards

Firman Farid Latif,CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

Good location, good breakfast, friendly staff. Highly recommended staying in this hotel. Nice room as I was staying on the 5th floor where I can see the beach clearly. If the hotel can add in western food ie. steak especially when you can have it next to the beach. Definitely I will come again to stay at this Aruna Senggigi. I give 5 star for Aruna Senggigi. Again highly recommended.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank roselinamohdshaarani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arunasenggigi, Manajer Umum at Aruna Senggigi, responded to this reviewResponded 24 August 2017

Dear Ms. Roselinamohdshaarani

Warmest Greeting from Aruna Senggigi Resort and Convention.

First of all we are from Aruna Senggigi Resort and Convention management would like to say thank you for your review.
We are very glad to know that you enjoyed your stay here.
We are attempting to provide a best place to stay and always improve our service to achieve guest satisfaction.
We still review our menu in our outlets. We are thanked for your advice.
We hope you can share your memorable experience while staying in our hotel to your family and friends.
We look forward to your next visit.


Best Regards

Firman Farid Latif,CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
154
Reviewed 20 August 2017 via mobile

We lived in the superior cottage number 620. The room was clean, but small and not what you expected from the pictures/description. There was only a few lamps in the room and not enough light. The AC could be better, either it got really cold in the room or it was too hot (if turned off). Would've liked there to be a setting with lower fan speed. The bathroom was nothing more than okay. There was missing some plankes and overall it looked unfinished (as did the walls in the bedroom). The same day we arrived it started raining and because the roof above the shower was a plastic cover with a little space left open a lot of dirt came into the shower. Why not put a ceiling above the shower instead? The breakfast was really good however with lots of options to choose from (buffet). We only stayed for two nights so it was bearable. The smoking room that was provided was unnecessary and missing chairs to sit in. It didn't fulfill any purpose at all. It was okay, but wouldn't stay there again (or maybe in the deluxe rooms).

Stayed: August 2017, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arunasenggigi, Manajer Umum at Aruna Senggigi, responded to this reviewResponded 24 August 2017

Warmest Greeting from Aruna Senggigi Resort and Convention.

First of all we are from Aruna Senggigi Resort and Convention management would like to say thank you for your stay.
We want to give a clear explanation about Aruna Senggigi Resort and Convetion. Our hotel has 5 types of room, they are superior room, deluxe room (new building), deluxe cottage, suite room (new building) and president suite (new building). The room you stayed was cottage room and it is not in new building which means different condition with our deluxe room in new building.
Your feedback about the bathroom in cottage room will be brought to the table for further consideration.
We hope you can share your memorable experience while staying in our hotel to your family and friends.
We look forward to your next visit.


Best Regards

Firman Farid Latif,CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

This Hotel is very nice to stay,clean room and ambience was so good.
But the wifi was so bad in room, and poor signal to for some provider. The food is quietly good but need much variate to make it perfect.

Stayed: August 2017, travelled with friends
Thank riom222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arunasenggigi, Manajer Umum at Aruna Senggigi, responded to this reviewResponded 24 August 2017

Dear Mr. Riom222

Warmest Greeting from Aruna Senggigi Resort and Convention.

First of all we are from Aruna Senggigi Resort and Convention management would like to say thank you for your review.
We are glad to know that you enjoyed your stay here.
We are so sorry about the wifi connection; we are still improving the network for a better connection.
Your feedback about the food will be brought to the table for further consideration.
We hope you can share your memorable experience while staying in our hotel to your family and friends.
We look forward to your next visit.


Best Regards

Firman Farid Latif,CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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