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All reviewssenggigi beachsea view bungalowlive bandbasilico restaurantbeach frontjogging trackbeach barhappy hourprivate beachswimming poolnice gardenwatching the sunsetstayed for nightsgarden roomnice resortbeautiful sunsetbuffet breakfast
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Reviewed 4 October 2017

Happy hour is from 5-6pm. We asked the waitress the tine; she said 5pm so happy hour has begun. In total we ordered 4 large bintang bottles. The waitress took hour order: then we paid the bill; no discount (50%) was given, not valid on Bintang. The banner near the reception saya “buy 1 get 1 free” on local beers!!! Bintang is a local beer! The supervisor on duty did not want to give us the discount. How could we have known?? We can from Mataram to enjoy the happy hour; but obviously we dis not get the happy hour. Very disappointing

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Pesawat1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilasenggigibeach, General Manager at Kila Senggigi Beach Lombok, responded to this reviewResponded 8 October 2017

Dear Pesawat1973,

Warmest greetings from Kila Senggigi Beach Lombok...

Thank you for visit our restaurant and took time to review it. It is with regret to read that last time you were not satisfy with our service. I immediately called the waitress and the supervisor to clarify the situation.

Your review is very appreciated. Please accept my sincere apologize for any inconvenience caused. With deep expectation, I hope you come again to feel the better service from us.


Warmest regards,
Erik Tumbelaka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Nice resort with good comfortable beds and great air conditioning. Nice attentive staff. Food was good with great themed night buffets. The seafood BBQ was exceptionally good. Live singing once or twice when we were there. Clean pool and nice beach chairs. The hawkers are right on the beach in front of the hotel beach chairs but cannot come onto the resort. Once you tell them not interested they don't ask you again. The market as within walking distance down the beach so that was nice. Very nice grounds to walk around. I would stay here again.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Flightcanceled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilasenggigibeach, General Manager at Kila Senggigi Beach Lombok, responded to this reviewResponded 4 October 2017

Dear Flightcanceled,

Warmest Greetings from Kila Senggigi Beach Lombok...

Thank you for staying with us and taking time to review your experience during your stay. It is a pleasure to read that you love your experience here. I appreciate for your positive feedback, and we would always be pleased to welcome you back at Kila Senggigi Beach Lombok.


Warmest Regards,
Erik Tumbelaka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

We stayed 4 nights in the hotel. We had a double room with sea view which was an upgrade as our booked room was not yet available. The room was spacious and clean. The interior of sleeping and bathroom was quite old but worked alright. The gardens were kept in good shape. Only criticism is the breakfast that did not change during the days and made a rather boring impression. The beach with the bar is very nice.
All in all the value for money is ok.

Stayed: September 2017, travelled as a couple
Thank LinMa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilasenggigibeach, General Manager at Kila Senggigi Beach Lombok, responded to this reviewResponded 2 October 2017

Dear LinMa1,

Warmest Greetings from Kila Senggigi Beach Lombok...

Thank you for stayed with us and took time to review your experience during your stay.
It is a pleasure to read that you love your experience here. I appreciate for this positive feedback, and I would ensure that our Executive Chef would check the breakfast variety.

Once again, thank you for your feedback. We would always be pleased to welcome you back at Kila Senggigi Beach Lombok.


Warmest Regards,
Erik Tumbelaka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

I love all staff here. They're really kind and friendly. When we were walking headed to restaurant you can see the beautiful beach and the air so nice. It feels like you wanna stay there a bit longer. 3 days is not enough for us.

Stayed: September 2017, travelled as a couple
Thank Wi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilasenggigibeach, General Manager at Kila Senggigi Beach Lombok, responded to this reviewResponded 25 September 2017

Dear Wi D,

Warmest Greetings from Kila Senggigi Beach Lombok...

Thank you for stayed with us and took time to review your experience during your stay.
I am pleased to read that you love your experience here.
I appreciate for this positive feedback and we would be pleased to welcome you back at Kila Senggigi Beach Lombok.


Warmest Regards,
Erik Tumbelaka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

The service is to cry. absolutely not helpful when it comes to solving problems. three days of hard music on the beach. here you will not let your dog sleep overnight !!! TIP: 1.5 km away: SVARGA RESORT!

Stayed: September 2017
1  Thank Max O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kilasenggigibeach, General Manager at Kila Senggigi Beach Lombok, responded to this reviewResponded 25 September 2017

Dear Max O,

Warmest Greetings from Kila Senggigi Beach Lombok,

Thank you for your time to review our resort. I was very concern to read your feedback regarding our problem solving. I immediately called the Manager on Duty to clarify the situation. It is with regret to hear that you had cancel your stay with us.

The Senggigi Sunset Jazz festival is held by the government. As a part of tourism industry we have to support the government programs. This year, we are honored to be the host for the event. However, it is understandable that you wanted to find an accomodation located more far from the festival ground.

I appreciate for your feedback and I hope you would come back again to feel the better service from us.


Warmest Regards,
Erik Tumbelaka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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