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2 - 7 of 44 reviews
Reviewed 10 July 2018 via mobile

Superior room size is fine but for such a large room the window is only 20% of the wall ?!? Water pressure is not bad not great. Breakfast is not worth it, butter has melted and almost poured all over my lap as I opened it. Carrot juice is colored water, and porridge is tasteless in a place where local street food is supposed to be good. Its the best place in town but I wont recommend it for the price you pay.

Stayed: July 2018, travelled solo
Thank Paul Tanjung T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, General Manager at Swiss-Belinn Singkawang, responded to this reviewResponded 31 July 2018

Dear Mr. Paul Tanjung,

Warmest greetings from Swiss-Belinn Singkawang.

Thank you for you valuable review towards us.
We truly regret if our breakfast didn't meet your satisfaction.
Your review has already noted and will be shared to concerning department for improvement.
We hope to see you again in the future.

Best regards,

Hery Prasetioseno
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018 via mobile

Small lobby. Parking lot share with mall customer. Check in take about 10 minutes. No smile and no eye contact man receptionist staff while we're checking. I think the management should train staff to serve guest more professional. Indonesian known for the warmth and friendly, isn't it? Spacious room,clean bed sheet, and fast wifi. Delicious and many of variety for breakfast.

Stayed: May 2018, travelled with family
1  Thank pipin p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad Jufri S, Manajer Umum at Swiss-Belinn Singkawang, responded to this reviewResponded 15 May 2018

Dear Ms. Pipin,

Warmest greetings from Swiss-Belinn Singkawang,

Thank you for choosing us as your accommodation in city of thousand temples, Singkawang.
We do appreciate any kind of comments and share to the concerned departments to improve our quality of service and facilities.

Hopefully you'll find us more satisfactory in your next visit.

Best regards,

Muhammad Jufri Sakka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Definitely the only proper maintained hotel you can opt for staying in this small town. this hotel have complete room service menu, open air swimming pool at the third floor. Breakfast menu just normal and not so special. Down this hotel is the only mall in this city.

Stayed: March 2018, travelled on business
Thank Sudarsono L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad Jufri S, Manajer Umum at Swiss-Belinn Singkawang, responded to this reviewResponded 11 May 2018

Dear Sudarsono L,

Warmest greetings from Swiss-Belinn Singkawang,

Thank you for choosing us as your accommodation in Singkawang.
We truly pleased to see such a good comment from you which means that you have been satisfied.
We ensure that we'll maintain the quality of our service and facilities to keep you satisfied.
Hopefully, you'll find us more comfortable during your next visit.

Best regards,

Muhammad Jufri Sakka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

We arranged a business event in here and they provided their best customer service.

We also stayed in the hotel and we give 5 stars rating.

The hotel also have a bbq dinner with a live music every saturday

So if you looking for the best hotel in Singkawang then this hotel is the right choice for you

Stayed: March 2018, travelled on business
1  Thank Liana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad Jufri S, Manajer Umum at Swiss-Belinn Singkawang, responded to this reviewResponded 13 March 2018

Dear Ms. Liana F,

Warmest greetings from Swiss-Belinn Singkawang,

Thank you for choosing Swiss-Belinn Singkawang as your event venue.
We were glad that our service have met your satisfaction.

We look forward to see you again at our hotel at any occasion.
We ensure to give you better service at anytime you are with us.

Best regards,

Muhammad Jufri Sakka
General Manager

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Reviewed 10 March 2018 via mobile

This is the newest hotel at singkawang and also connected with shopping mal.
The location quite far from the downtown.
The online taxi will solve your transportation at singkawang.
The hotel room is not quite big, just descent.
The bathroom is descent, the shower is not too strong presure.
The breakfast is descent.
Everything is descent, nothing special.

Stayed: March 2018, travelled on business
Thank Haryosos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhammad Jufri S, Manajer Umum at Swiss-Belinn Singkawang, responded to this reviewResponded 13 March 2018

Dear Mr. Haryosos,

Warmest greeting from Swiss-Belinn Singkawang,

Thank you for giving us your positive feedback.
Knowing that you have satisfied with our facility won't make us stop to give you better facilities and service.

Don't hesitate to leave any comment to improve our facilities and service,

We look forward to see you at the soonest

Best regards,

Muhammad Jufri Sakka
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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