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Punta Del Este Resort & Spa
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Reviews (468)
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All reviewsthe pool area is greatthe ground floornice staypuntabeach
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3 - 8 of 468 reviews
Reviewed 2 January 2017 via mobile

Terrible hotel and service.
Supposed to have a 5 star service and facilities but very very far from that.
Extremely dirty the bath and in very bad shape.
Not recommend at all.
They don't have staff to clean the rooms.

Stayed: January 2017, travelled with family
3  Thank Chema M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2016 via mobile

Hotel is in the middle of nothing, far from the beach (ca. 1,5 km). Hotel do not have "warm holiday atmosphere" especially a restaurant, that associates me with cold, white production hall.
Service in the hotel very unpleasant (especially in the reception), cleaning in the rooms not earlier than 4 pm !! (It means that in 5* hotel more than half day room is simply dirty). Not good breakfasts. From the hotel You can't see other water that that one in the pool.. if you have the room from proper side, of course for special price. The nearest city Maldonado ca. 3 km distance, sad, ugly place without restaurants with very expensive shops.

Stayed: December 2016, travelled as a couple
1  Thank Anna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2016

Punta del Este has really only two 5 star hotels ,the Conrad a typical USA chain type hotel with a big casino ,Las Vegas style . The other one is the Mantra , the total opposite since its much smaller,secluded ,personalised service .The decoration is a very colourful hyper modern and the rooms large and confortable although none of them have a view to the ocean which is about 400 meters away .The Hotel has a very exclusive beach house and has electric carts coming and going to the beach. .

Room Tip: Rooms to be chosen should have a view to the forest
  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Service
2  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2016 via mobile

Great modern hotel with very large rooms. The pool is very beautiful with sun all day long. The spa and fitness health centre have modern and spacious facilities. Room service is fast and breakfast is delicious. The hotel is not walking distance to any location but it is surrounded by beautiful nature. One needs a car when visiting Punta and staying at Mantra Resort. I was surprised with the far distances the major points are from each other. Good hotel for couples and families.

Stayed: November 2015, travelled as a couple
Thank Bia_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2015

We loved staying here!! The location is great as we really enjoyed La Barra! The room was very spacious. The service was impeccable! The staff are most wonderful!!! If I could only remember all the names!!! The concierge, barmen, waiters and the manager Costa were all wonderful! We really want to go back some time in the future!! We had the most memorable time!

  • Stayed: October 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jeanne_Marie_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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