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“ slow service”
Review of escabeche

escabeche
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Child-friendly, Romantic, Business meetings, Special Occasion Dining, Groups
Dining options: Lunch, After-hours, Breakfast, Dinner, Reservations
Reviewed 2 April 2018 via mobile

The food and the speed of food was lovely. However this was severely let down by the length of time it took to get drinks (food came before drinks) and then despite waiting 40 minutes for the last round of drinks that consisted of 4 drinks, only 3 arrived!! The service is a real let down to this restaurant and cannot be blamed by lack of staff as there was plenty!

Thank melwoodward78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Office Manager at escabeche, responded to this reviewResponded 4 April 2018

Hi there.

We are really sorry to read that your visit was let down by our service. We would really appreciate it if you can contact us at feedback@perkins-family.co.uk with the details of your visit, including time and date etc, so we can investigate this further.

We appreciate your help and we are sorry again that you had such a poor experience at escabeche.

Many thanks,

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 668 reviews

Reviewed 22 March 2018 via mobile

We were in the area & decided to visit for lunch choosing from the menu del dia which was plenty enough for the 2 of us. Everything as usual tasted amazing. From the flatbread & dips to the dishes we chose & ate every thing on the plates. I love the squid & the beef stew but the smoked haddock dish was very yummy. I can’t wait to come back and sample some more dishes.

Thank kikki21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Office Manager at escabeche, responded to this reviewResponded 4 April 2018

Hi Kikki,

We’d just like to thank you for your recent review of escabeche. We’re very pleased to see that you enjoyed some of our freshly prepared dishes. We hope to see you again soon so you can continue to sample more of our tasty delights.

All the best,

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

This really is an amazing restaurant. I’ve been coming here at least once a month since it opened.. i love it that much! I come with my friends and family, and it never ceases to disappoint. The food is SO good... I’m a veggie, and the choice for me is brilliant. I can’t recommend Escabesche highly enough! Hope you enjoy as much as I do!

Thank rachelhlodder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Office Manager at escabeche, responded to this reviewResponded 4 April 2018

Hi Rachel,

Thank you very much for your lovely review. We are very pleased to read that you have enjoyed our food for so long and continue to do so. We pride ourselves on our vegetarian and vegan menus, and it’s very nice to hear when people thoroughly enjoy it. We shall see you again soon for another great dining experience at Escabeche.

Many thanks for your continued custom.

Kindest regards,

Heather

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Reviewed 13 March 2018 via mobile

We booked a table Friday night, we were pleasantly greeted at the door and shown to our very small table. The tables are very small and packed in too close together.
We waited over 20 minutes to be served for drinks and so thought it best to order our food at the same time.
Drinks arrived in good time and the food started not too long after but there was a long wait between dishes arriving, I know it’s tapas but the dishes arrived very slowly.
Service was slow and we had to ask where a drink was which we’d ordered later in the meal.
Our waitress though friendly finished her shift before we finished our meal which we thought was odd.
The food was nice and reasonably priced but we wouldn’t be too fussed about going back

Thank Arrison1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Office Manager at escabeche, responded to this reviewResponded 14 March 2018

Hello,

Thank you for taking the time to write your review. We really appreciate all feedback and we are sorry to read that on this occasion we let you down.
We strive to serve fantastic fresh food with exceptional service and on behalf of the team we would like to apologise that on this occasion you felt that this was not delivered. We can assure you that this is not our normal level of service and we will be sharing your comments with our team in order to make improvements.
We do hope that you will give us another try in the furture.

Kindest regards,

Heather

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Reviewed 12 March 2018

Went here for breakfast on Mothers day. Great food and really good service. Would highly recommend!!

    • Value
    • Service
    • Food
Thank Harriet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Office Manager at escabeche, responded to this reviewResponded 14 March 2018

Hello Harriet,

Thank you for your great review! We are so pleased to read that you enjoyed your mother’s day breakfast.
Hope to see you both soon.

Kindest regards,

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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