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“Excellent Location”
Review of Hotel Bosco

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Hotel Bosco
Ranked #2 of 2 Hotels in Surbiton
Reviewed 29 August 2017

Stayed here for a wedding that was taking place at Glenmore House. Fantastic location to wedding venue, train station and all other amenities in Surbiton.

Friendly reception staff, stylish room and value for money as I booked well in advance. Can't comment on the pantry breakfast as was too busy to venture down for it but other members of the bridal party said it was nice. I booked a balcony room which was a nice little touch. We were in room 303 which was not affected by the noise from the bar.

Minor minor gripe - the air conditioning was quite noisy and on the first night I actually turned it off.

Otherwise a lovely hotel and I would definitely return.

Room Tip: Room 301 - 306 are least affected by the bar on a Friday and Saturday night.
See more room tips
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank CorsetQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this reviewResponded 5 September 2017

Dear CorsetQueen,

Thank you for taking the time to post a review. I am pleased that you liked the location and found the team members to be friendly.

I appreciate your observation regarding the air conditioning, which has now been rectified.

Looking forward to welcoming you back.

Alison
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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25 - 29 of 300 reviews

Reviewed 24 August 2017

It was great but it was really short to judge the hotel, I have enjoyed my stay over there. I suggest to change the light location on the bathroom, it was dark to see. May be I am old, but it really needs a brighter light. All the best

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 247ghazik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this reviewResponded 25 August 2017

Dear 247ghazik,

Thank you for your five star review, which will be shown to all members of the team.

I am pleased that you enjoyed your stay and received good customer service from the team at Reception.

Hoping that you will return on a future occasion.

Alison
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

Very good hotel,nice location great room and bathroom was excellent. Breakfast was good - though hot food is extra. Only downside was air con but Staff committed to look into sorting it.

Very happy with our stay

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this reviewResponded 25 August 2017

Dear Andrew B,

Thank you for your five star review, which is appreciated by all members of the team.

I am pleased that you liked your allocated room, enjoyed the Pantry Breakfast which is included in the rates, and found the location to be convenient.

I apologise for any issue experienced with the air conditioning, which was immediately rectified.

Hoping you will have the opportunity to return.

Alison
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

All was excellent only two things that need attention. Bathroom dark and difficult to see to close shave. There was no table to put tea tray on fro a cuppa. Had to use the floor. Board room facility was excellent and refreshments lovely.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Martyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this reviewResponded 22 August 2017

Dear Martyn D,

Thank you for taking the time to post a review. I am pleased that you enjoyed your stay, and the facilities of the Boardroom.

I appreciate your observations regarding the lighting in the bathroom and the location of the hospitality tray, and a way in which these can be rectified will be discussed with the General Manager.

Hoping that you have the opportunity to return.

Alison
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

Stayed here to visit family in Surbiton. Great location besides railway station and High Street.
Hotel offers private parking nearby which was a great bonus for us.
Very stylish and modern and breakfast was great.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank keith868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison W, Guest Relations Manager at Hotel Bosco, responded to this reviewResponded 17 August 2017

Dear keith868,

On behalf of all the team I would like to thank you for your five star review.

I am pleased that you found the location to be convenient, and enjoyed the breakfast that is included in the rate.

Hoping you will choose to return.

Alison
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Bosco

Address: 9 St. Marks Hill | Kingston-Surbiton, Surbiton, Kingston upon Thames KT6 4LQ, England
Phone Number:
Region: United Kingdom > England > Greater London > Kingston upon Thames > Surbiton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #2 of 2 Hotels in Surbiton
Price Range: RM407 - RM710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bosco 4*
Number of rooms: 20
Official Description (provided by the hotel):
Located a few metres from Surbiton Station, the Hotel Bosco has been designed to meet all the requirements of the modern business traveller. Bedrooms are contemporary in design, and some even have the luxury of a private terrace. With an emphasis on comfort, air-conditioned guestrooms, offer the finest Vi-Spring beds, soft duck down duvet and pillows, ensuring a perfect night's sleep, and luxurious toiletries. All rooms are individually air conditioned in Summer and heated in Winter. Guests enjoy a complimentary Bosco Continental Pantry Breakfast, parking, access to the local Health Club, high speed internet, 24hr check in, room service and large flat screen televisions. ... more   less 
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