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“A very overpriced hotel”

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The Pavana Chiang Mai Resort
Reviewed 2 July 2017

This hotel is very overpriced and not so great, i feel scammed staying here. For 5000THB a night there are many hotels way better than this s***hole.

The restaurant gave me wrong amount of change too so they either incompetent or thieves, i still don't know.

Not recommended.

  • Stayed: June 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Benoit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 116 reviews

Reviewed 1 July 2017 via mobile

I had been searching around for a health resorts to provide relaxing excursion for my spa members for quite a while until I found Pavana last December. Since then I had been to Pavana with two small groups of members, each time 6 to 8 of us, with me being the group leader.

Thanks to the professional support of Pavana's Retreat Manager Khun Tulip, all of my guests enjoyed their stay with full satisfaction and all claimed they would return in near future for more good time to pamper themselves.

Pavana is not a luxurious Resorts, I must say, but it is totally sufficient n adequate, and is more than fair in its total offering for its price. I considered it a very good value for money choice as compared to a lot of spa & detox resorts in Chiangmai, Thailand or even in Bali, which I had also researched on.

We indulged ourselves daily with early morning meditation and yoga class in Pavana's signature yoga Sala up hill, overlooking picturesque scenery of the green valley in morning mist. Following a morning stretch out with a Thai steam hot bath n professional Thai massage in open air Sala, with birds singing as natural background music. Everyday we enjoyed sumptuous vegetarian dishes n organic raw food, all freshly picked from the hotel's own organic farm. We tried a one day detox program as a sampler. Together with a pre-cleansing vegetarian diet, this one day short program worked like miracle to all of us. It was quite amazing to see how much our body could be toned by just adjusting our diet. Of course, I believe the fresh ionized mountain air, the early morning yoga and the tranquil atmosphere all had added credit to it too.

All in all, it was very pleasant experience for myself n my spa member guests. We enjoyed the genuine kindness and hospitality extended by all Pavana staffs during our stays. Though they may not be able to speak our language well n there were some communication problems, but isn't exploring foreign culture n trying to make sense of ourselves with people speaking different language part of the fun in traveling after all? The staffs' genuine smiles were what I liked most. They made us felt we were special and welcomed in a hotel they all loved so much themselves. I heard the staffs are all from the neighborhood community, no wonder they extended a different kind of genuine hospitality one normally can't find in starred luxurious hotel chain.

I would definitely come back for more good time. Thank you once again to all the Pavana staffs in making this place such a nice destination, allowing us to bring home a renewed self.

Stayed: April 2017, travelled with friends
Thank Vivien Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017

These people were rogues, they took advantage of the fact that many tourists were out of their comfort zone. This resort is an hour out of Chang Mai, so you are effectively at their mercy. They told me ahead of time what the room cost was, but not all additional costs. The staff had a very poor command of the English language and if you had a question - they were not help. They were out of their depth. The only thing they knew how to do was extract money from you. The massages were below par and there was no level of expertise. It was a nightmare.

Stayed: July 2016
1  Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

I was picked up promptly by the transfer service in a nice air-conditioned vehicle. I arrived to a pleasant front desk experience and then was transported to a villa.

Unfortunately this resort was sold to me as an outstanding luxury accommodation, rated one of the top 10 health resort destinations by Asia Spa magazine. You can see that this property was lovely once but sadly has been let go when it changed owners.

The pool areas were very dirty for most of my stay. Despite the 35-37C temperatures, I avoided using the pools except for my fitness classes.

I had a specialised menu in the restaurant created by the fitness camp. I was usually the only person in the restaurant. The service and food quality was good.

Massage and sauna/steam service was included in my package. The massage was in an open air space subject to mosquitos. The sauna rooms were nice but the steam room smelt of mould. The service was attentive and friendly. The rack rates were 3-4x that in old town Chiang Mai.

On the resort there are a mix of hotel rooms, rental villas and homes with permanent residents so it felt more like a rustic village then a 'luxury resort'. Dogs barked constantly and cats roam freely. There seemed to be rubbish and excrement everywhere.

Overall the whole place is run down, shabby and understaffed.

Room Tip: Villas are away from the pool and mostly owned/rental properties.
  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Service
Thank Balance_bound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

I have been to Pavana for a yoga retreat twice last year. Great service and a self contained place. They grow their organic fruits and vegetables... the food is great. The two times I went, I didn't even want to go to town. The staff are very friendly and they remembered my name on my 2nd visit. The yoga sala aka pavilion has the view of the valley.

Stayed: October 2016, travelled with friends
Thank Grace G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pavana Chiang Mai Resort

Address: 196 Huaysai, | Huaysai, Mae Rim 50180, Thailand (Formerly The Spa Resort Chiang Mai)
Region: Thailand > Chiang Mai Province > Mae Rim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 40 Speciality Lodging in Mae Rim
Price Range: RM424 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pavana Chiang Mai Resort 4*
Number of rooms: 40
Official Description (provided by the hotel):
Spread over 80,000 sqm of spectacular ently sloped hillside property. The majestic architecture is inspired by the northern Thai Lanna style rooflines. Villas are available for short-term and long term stay. The Spa Resort Chiang Mai provides insights and tools for optimal health, encourage the guests to feel better and healthier by using a simple system of healthy habits. ... more   less 
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Also Known As:
The Pavana Chiang Mai Resort Chiang Mai Province/Mae Rim

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