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Step out of your apartment right into the sunset Penthouse terrace
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Average
6 reviews
Step out of your apartment right into the sunset
Penthouse terrace
Facade
Exterior view of roof terrace
Beach right in front of property
Take few steps outside your apartment and snorkel with turtles all year round
Watch dolphins go by right from the terrace or take a whale and dolphin boat tour
Scuba-dive right in front of the property
Entrance
Living
Living room
Antique
Dining area
Settings
Bed
Bathroom
Bathroom
Powder room
Toilet
Antiques
Town festivities
Romantic nights
Our organic gluten-free restaurant
Hosting is our passion
Canarian coffee
Wake up to an organic breakfast
Quinoa Tabbouleh
Relax to organic cocktails
Press a button and the waiter comes to you hammock
Enjoy warmer natural pools right around the corner.
Chill-out nearby
White sand beach 5 minutes away
Discover the countryside on horse. 2 minutes away
Spectacular golf 5 minutes away
Hike Masca
Have a blast at Europe's best water park
Experience the magic of Teide's national park
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Overview
Condo/Apartment -
1 Bedroom, 2 Bathrooms, Sleeps 4
Alcala, Guia de Isora, Tenerife, Canary Islands

Reviews from our community

Average - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
Sourdille
Suresnes, France
Level 1 Contributor
2 reviews
“well located flat with a view over the main square, close to the sea front, but with sewage odours”
Reviewed 6 April 2016 for a stay in April 2016

We had booked a flat for 4 persons with 2 bathrooms and we finally ended with a one-bathroom and flat for 2 pers. with no other choice. We did not benefit from any discount. We also found the price was very expensive considering the location and other offers around in this little town. Furthermore during the full week of our stay, we always had a strong sewage odour coming from the washing machine and we had to keep windows open. The landlord did not do anything though he knew about this problem. The decoration of the flat can be pleasant for some people though it did not match our tastes (exotic and kitch buddhas with purple lights). The dishware is very light to do the cooking.
Overall we felt that this rent was overrated eventhough the location is great and the flat looks luxurious with daily cleaning.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: the location
Liked least: the sewage odour, the price
Travelling group: Con mi pareja
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Apr 2016
Dear Miss Sourdille
It was a pleasure having you and to answer you review.
First you rented a flat that could fit 4 people but you paid for 2, which means that you would not have had access to the connecting bedroom unless you paid for 3 or 4 guests. So requested the penthouse and we gave it to you.
When the washer or any sink in an apartment does not get used... the drains dry out fast specially in a warm climate and the oder comes out. All that has to be done is to put the washer to use to fill the drain with water and in a matter of seconds the smell stops. Its unfortunate you did not tell the staff about it till now. They would have helped immediately.
Also for the quality and service of our property we know for fact that we have the most competitive prices of the area guaranteed.
thank you and we look forward to hosting you in the future.
Rok team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Linda S
Cardiff, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very well cared for apartment but photos misleading”
Reviewed 9 February 2016 for a stay in February 2016

The apartment was well decorated and we were looked after well by Lynne and Angela. However there was not really a beach as such. If you are a sun bed and cafe holiday type beaches were a five to ten minute drive away. Alcala normally a sleepy little town and sounds from the square of children playing and chats in the evening were lovely. We asked if we would be assured quiet but arrived to a three day festival and two sleepless nights, check festival dates at all costs. We will return to Tenerife and were looked after well. The photos are mainly centred on a walkway near a luxury hotel further along the coast.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Feb 2016
Thank you for your review miss Linda.
We are surprised you say there is no beach when all other reviews state differently.
There was nothing misleading about the photos but maybe you did not read the photo descriptions well.
But that you for saying that you will return and that were well looked after.
You are always welcome
Rok team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016 for a stay in August 2016
Google Translation

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
15 Sep 2016
Estimado Señor Solorza
Gracias por su visita.
Usted alquilo un apartamento para 2 personas y le dimos el mejor. Sus invitados entraban y salían del edificio dejando las puertas abiertas y después de que nuestro seguridad encontró por las cámaras a personas ajenas que entraron al edificio después de que sus huéspedes la dejaron abierta varias veces, subir a hablar educadamente con usted y explicarle la situación. Incluso tuvimos que mandar al equipo de limpieza a limpiar lo que las personas ajenas han echo en las escaleras del edificio después de que sus huéspedes salieran.
Sentimos que no le gusto la situación pero por su seguridad y la de los otros clientes tenemos que tomar estas medidas.
Gracias de nuevo
Rok
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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