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Camdon H

The definition of "PARADISE"

5.0 of 5 bubblesReviewed 13 Apr 2024
I can't even begin to tell you how phenomenal this trip was. By far the most beautiful place that I have ever been to. From the moment we arrived to the moment we departed, everything was absolutely superb. I have so many things to share. The travel from Atlantic Airways to Ambergris Cay was beautiful. When we arrived to the resort, we were greeted by the staff and concierge with champagne and smiles and they really do make you feel like royatly. The water was stunning. The clubhouse was stunning. The Calico restaurant was stunning. The bungalow was beautiful and absolutely spotless. What I believe made this trip our best trip yet was simply the service. Victor was assigned to us and he was phenomenal with all of our needs and his communication, no matter the time of the day/night. We really loved all the staff though. Pedro, Nicole, Mikayla, JeanCarlo, captain John, Captain Myrlin, and so many more. Everyone was just so friendly and happy. If you're even thinking about booking, dont hesitate, DO IT. I guarantee you will love everything about it. We are already planning to go back! 50/10! <3
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this review
Responded 23 Apr 2024
Dear camdonh,

Thank you for sharing your phenomenal experience at Ambergris Cay! We're thrilled to hear that your trip exceeded your expectations and left you with memories to cherish. Thank you for recommending Ambergris Cay to others considering a visit. We can't wait to welcome you back for another incredible stay!

Warmest regards,
Ambergris Cay Concierge Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (433)
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      41 - 46 of 433 reviews
      Reviewed 8 April 2024

      My husband and I decided to come to Ambergris Cay for my birthday/ our babymoon. We were looking for quiet and relaxation and this resort exceeded our expectations. The staff here really goes above and beyond, it is quite impressive. They were aware of pregnancy dos and don’t and made sure we had special mocktails during dinner and excursions. They also took care to accommodate any food restrictions (such as no raw food) I needed. Our island host James was absolutely fantastic. He was so kind and welcoming, he was attentive and responded quickly with any questions or changes in itinerary. The bungalow we stayed in was gorgeous with a private pool, our own little beach, and an outdoor shower. This week has truly been a fairytale.

      Date of stay: April 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Christie L
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded 23 April 2024

      Dear christiel808,

      Thank you for choosing Ambergris Cay to celebrate your birthday and babymoon! We're thrilled to hear that your experience exceeded your expectations and provided the quiet and relaxation you were seeking during this special time. We're delighted that you felt supported and cared for throughout your time with us. We're glad to hear that your island host, James, provided exceptional service and made your experience truly fantastic. Your compliments will be shared with him and the rest of our team.


      Thank you for sharing your wonderful experience with us, and we hope to have the pleasure of welcoming you back to Ambergris Cay in the future for more memorable moments.

      Warmest regards,
      Ambergris Cay Concierge Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 8 April 2024

      Ambergris Cay is such an awesome & beautiful vacation destination. The highlight of the trip was the amazing people who took such wonderful care of my husband and I.
      We were celebrating our 30th anniversary, and I can’t think of anything better!
      Some of our activities were bonefishing, hobiecat sailing, snorkeling, deep sea fishing, pickleball, and spa treatments.

      Every space was clean, the food was an elevated dining experience in a casual atmosphere, and the staff members were super attentive and friendly.
      Some of the employees that helped to make our vacation so wonderful were Clemente, Jose, Makayla, Miguel, Thaw, Nicole, and GianCarlo.
      I would love to return to this island and experience this beautiful island and visit our new friends!

      Room tip: Choose the VIP pass for the return flight home.
      Date of stay: April 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Cassy M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded 23 April 2024

      Dear 288cassym,

      Thank you for sharing your fantastic experience at Ambergris Cay! We're thrilled to hear that your 30th-anniversary celebration was such a memorable and enjoyable occasion. From bonefishing to spa treatments, it sounds like you had a fantastic array of activities during your stay.

      We would be honored to welcome you back to Ambergris Cay for another amazing vacation experience, and we look forward to the opportunity to welcome you again.

      Warmest regards,
      Ambergris Cay Concierge Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 April 2024

      My husband and I spent 6 nights at Ambergris Cay as a 50th birthday celebration. We just returned yesterday and I can't wait to go back. The resort is absolutely beautiful! Our bungalow was nicely appointed inside and out. The private pool, lounge chairs, beach chairs, and hammock offered a perfect, quiet place for relaxation. Before going back inside, rinse off in the amazing outdoor shower.

      Ambergris provides such an elevated experience, it allows you to slow down, relax, and enjoy the breathtaking scenery. You can read a book on the beach for hours without seeing another guest. If you'd rather be social, there are activities to keep you entertained. We explored the island in our golf cart, took the boat to the "Hangover Bar," went snorkeling, had amazing massages, enjoyed food & drinks, and sat around the fire pit a few nights making conversation with people on honeymoon, anniversary, and family trips. We even enjoyed working out in the gym....how could you not with that view! There are tennis/pickle-ball courts if you'd like to play. Our schedule didn't line up to practice yoga on the top deck of the gym but if you're interested, be sure to ask your host to book a session for you.

      The exceptional service sets Ambergris apart from any other all-inclusive we've visited. Everyone is incredibly kind and friendly, and they truly want you to have a great experience. Our host, Clemente, arranged our excursions and communicated plans via text. He magically appeared at breakfast or would send us a quick note to make sure we were enjoying our day.
      I really can't say enough about our servers: Pedro, Jose, Miguel, Nicole, Frantz, Mikayla, Alejandro, Francinia - thank you for going above and beyond! We had so much fun chatting with each of you. Bartender Joslyn has such great energy, Giancarlos is a talented saxophonist, and Thaw makes a great Whales cocktail.
      The front of the house staff greeted us with a smile every day and by our last day, some were even hugging us goodbye.
      The marina staff were engaging as well. Captain Fish, Fancy, Cameron, Keith, John handled the boats professionally and had fun with guests while doing so.
      I feel terrible that I can not remember their names but the two women at the spa were wonderful - I highly recommend the 90 minute massage.
      Even the welcome center staff, Jonique, and pilots, Delano & Julian (?) were a pleasure to deal with. I must admit I was nervous about taking such a small plane from Provo to Ambergris but I am so happy that I did - our stay was completely worth it!

      Two points I would like to mention for anyone who has read this far:
      -Although Ambergris is not adults only, because of the low-key vibe and seclusion, this is not the best place for young families. There were a few children there during our stay but unless your kids are very well behaved and expectations are set, I would not recommend bringing them. ( ie This is not your typical all-inclusive with water slides and ice cream machines)
      -There are two restaurants that alternate breakfast, lunch and dinner. The menu changes based on the day and even more so for holidays. There are plenty of beverages in your bungalow but food is only at Calico or the Clubhouse unless you pay for service to your bungalow (I would think the same for the cottages/villas).

      I hope this review helped convince you to book this vacation - you will not be disappointed!

      Date of stay: March 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Lo2009
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded 6 April 2024

      Dear Lo2009,

      Thank you for choosing Ambergris Cay to celebrate your 50th birthday! We're delighted that you took advantage of the various activities and amenities available. Your kind words about our team, from our hosts to our servers, marina staff, and spa team, mean the world to us. We're delighted that they contributed to making your experience exceptional. Thank you for sharing your insights and tips for future guests. We appreciate your feedback and will certainly consider it to further enhance our guests' experiences.

      We hope to have the pleasure of welcoming you back for another memorable stay in the future!

      Warmest regards,
      Ambergris Cay Concierge Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 2 April 2024 via mobile

      We were so happy to come Home again to Ambergris after our last visit . The views were even better than we could remember . The bungalow is so luxurious and comfortable and the pool was a joy to float in and read or sip drinks and take in that view . The half day private charter took us to the other uninhabited island and we were left there on our own to soak in the experience .. a must do trip .
      Oh boy the SPA !! Miracle workers … 2 amazing massages .
      The food was great , but we did miss chatting with Chef Sebastian each evening as we did before .A few more deserts at dinner and canapés with happy hour would be a nice extra but I am being picky .
      Drinks by Jocelyn and Thaw were fabulous and strong .
      All staff are so warm kind and attentive .
      Explore the island after breakfast every morning and you will love the secret coves and views you discover .
      We are excited to come back again as soon as we can . Don’t hesitate to book it for a
      romantic trip away

      Date of stay: March 2024
      Trip type: Travelled as a couple
      Thank Choosyct
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded 6 April 2024

      Dear Choosyct,

      It warms our hearts to welcome you back to Ambergris Cay! We're thrilled to hear that your return visit exceeded your expectations. Your feedback about the dining is greatly appreciated, and we'll certainly consider your suggestions for enhancing our offerings. Thank you for your kind words about our team's kindness, and attentiveness. We're thrilled that you enjoyed exploring the island and discovering its secret coves and views. We can't wait to welcome you back again soon for another romantic getaway!

      Warmest regards,
      Ambergris Cay Concierge Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 March 2024

      Exceptional trip by far! Clemente, Evelyn, MacKayla, Jose, the saxophone player, yoga instructor! Bungalow is perfection! Location and easy to get around via golf cart. Food, drinks, wonderful! Service, the people take care of you! Small flight from PLS, very cool! Water is lovely! Many secluded beaches to explore! We saw a whale! Staff made our Anniversary trip one to remember!! Worth the $$$

      Date of stay: March 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank JeanneBisaccia
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Guest Services, Guest Services / Front Office at Ambergris Cay Private Island, Turks & Caicos - All Inclusive, responded to this reviewResponded 6 April 2024

      Dear JeanneBisaccia,

      We're thrilled that your anniversary trip with us was exceptional and memorable! We're delighted that you found our bungalows perfect and enjoyed exploring our secluded beaches. Thank you for your kind words about our gastronomy, and service. We're glad to have made your anniversary trip special and worth the visit. We hope to have the pleasure of welcoming you back for another unforgettable stay in the future!

      Warmest regards,
      Ambergris Cay Concierge Team

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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