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Reviews (116)
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All reviewsbedroom townhousetownhouse stylebathroom upstairshalf bathroomthe kitchenmain floortwo storyfull bathbanff national parkpull out couchhot tubfrying panliving areaspent nightsnice place to staythe trans canada highwayunits
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Reviewed 9 October 2017

This is a townhouse style that is a bit outdated and is also a reasonably priced stay so don't expect a top high-end luxury hotel. It had carpet and floral pattern couch and floral bed sheet. This two-story townhouse style with two bedroom and 1full bath bathroom upstairs and a half bathroom under the stairs. They are located is on the north side of the Trans-Canada Highway (Hwy 1) and near the entrance to the Banff National Park toll booth. The front desk lady was really nice upon check-in and very helpful with getting us towels. The Pool/Jacuzzi/Workout area was only accessible by going past the front desk area. There is a full kitchen with plates/cups/forks/spoons/knives and all they ask is that you run the dishwasher when you use any of it.

Room Tip: Pick a close room to the front desk if you want to use the pool or workout area.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sltennis2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 October 2017

Thank you for your kind review, we are very pleased you enjoyed your Condo unit as well as our facilities. We hope to serve you again in the future.

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Reviewed 7 October 2017

Situated just off Highway 1 a few kilometres from Canmore. We stayed 3 nights, arriving at the back-end of a heat wave. The check-in was a little terse and matter-of-fact and we found the whole atmosphere of the place to be rather soulless. Having said that, our townhouse was spacious (for 2) and well equipped and in good condition. It was situated towards the rear of the property so not too affected by the constant traffic noise from the Trans-C Highway. There's not much else around and you really have to drive towards Canmore to find eating options. As someone else commented, it was a reasonably priced stay in area of generally high prices.

Room Tip: In my opinion, further from the Highway will be quieter
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank RichieRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 October 2017

Thank you for your review, we are very pleased you that you found your Condo unit spacious and comfortable. We apologize for the terse check-in and we will speak to all of our front desk agents to correct the situation. We hope to serve you again in the future.

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Reviewed 6 October 2017

Our unit was a townhouse style set-up. The rooms were roomy enough. It looked like they were in the middle of an update. They were adding a shower to the downstairs half bath. It would have been great to have that done since we were 4 people sharing 1 bath/shower. The unit looked a little tired. The second morning we were there the hot water didn't come on in the shower so 3 of us had to get by with very cold showers. I got the feeling this wasn't unusual as the front desk clerk didn't seem surprised. Wouldn't recommend this place until the upgrades get done and the hot water issue is resolved.

Room Tip: Confirm that your unit has 2 full baths, one of ours was a half bath with a new shower being added but not working yet
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank cgoodr5102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 October 2017

Thank you for your review. We are certainly glad you enjoyed our spacious rooms. We apologize for the hot water problem you encountered as it does happen from time to time. In the future just let the front desk know as they can fix it rather quickly. Once again thanks for staying with us and we hope we can be of service to you in the near future.

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Reviewed 19 September 2017

We arrived at 5.30pm to be told our place wasn't ready, to go away and phone them in an hour or so. No offer to call us when the room was ready! The townhouse was spacious with great mountain views, but also really noisy as you're right by the highway. Check out was abrupt, I'm sure a smile and a thanks would have made it a lot more pleasant.

Stayed: September 2017, travelled as a couple
Thank Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 October 2017

Thank you for your review. We are certainly glad you enjoyed our spacious rooms. We apologize for the late check-in and abrupt check-out. As I am sure you can appreciate it does take time to clean the two bedroom Condo units and it really depends on how the previous guest left the unit. Once again thanks for staying with us and we hope we can be of service to you in the near future.

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Reviewed 14 September 2017 via mobile

We stayed in one of the premium suites. It was updated. Very clean, nicely decorated. It was nicer than my house. The kitchen was nice. Had everything needed. It even had a dishwasher. Its right outside Banff, only 10 minutes away but the price is significantly less. I thought it was well worth it.

Stayed: September 2017, travelled with family
Thank catnjk07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 October 2017

Thank you for your kind review, we are very pleased you that you enjoyed your premium Condo unit. We hope to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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